Prasanta Kumar Mishra

J **, *nd Floor, Room no-203, 2nd Floor, Katwaria Sarai, New Delhi-110016

Email: ab4bqu@r.postjobfree.com; Contact No.: +91-999*******/ 995-***-****

Technical Specialist Profile

Skill Summary:

. Dynamic & accomplished professional with 8 years of experience in

routing, switching, LAN/ WAN, BGP, MPLS, currently functioning as

Technical Specialist with HCL Technologies, Noida.

. Well versed in installation & maintenance of hardware, operating systems,

disk & file system, system security, user administration.

. Proficient in analyzing information system needs, evaluating end-user

requirements, custom designing solutions, troubleshooting for complex

issues.

. Polished leadership skills with ability to motivate teams to increase

productivity.

. Knowledge of international work cultures by virtue of overseas exposure

in Malaysia.

Core Competencies:

. System Administration

. Issue Resolution

. System Implementation/ Configuration

. Antivirus Management

. Customer Relationship Management

. Cross Functional Team Coordination

Professional Experience

HCL TECHNOLOGIES, Noida

Technical Specialist, Aug 2012 till date

Accountabilities:

. Coordinate activities of four data centers, including two data centers at

U.S.A., one in U.K. & one in Singapore.

. Develop & maintain productive business relationship with ISPs like AT&T,

Vodafone, VSNL, Reliance, SST, South Africa Telecom.

. Ensure prompt resolution of escalated trouble tickets with regards to

router stubs including high end routers (2811,2911,3640,3800 and 7200) &

switches.

. Cater to domestic & international clients with regards to router

configuration, troubleshooting, Implementations, IOS upgrade &

monitoring.

. Upgrade links like T1, E1 & T3 and frame-relay to AVPN.

. Configure DMVPN on required sites and manage customer change requests.

Project:

Cummins

ARTECH INFO SYSTEMS PVT LTD, Noida

Senior Network Engineer (Tech Mahindra Ltd.), Oct 2011 - Jul 2012

Accountabilities:

. Involved in design, implementation, configuration and migration of

various projects in BT.

. Rendered RFQ to the customer based on DCA (Data Capture Form).

. Prepared kit list of various devices based on customer request including

HLD (High Level Design) and LLD (Low Level Design).

. Implemented & decommissioned various Cisco devices like switches and

wireless access point.

. Installed & maintained Cisco 3750 switch and other 3750 existing switch

as a stack member.

. Migrated existing new VLAN addressing structure & TACACS configuration

across 250 switches for site SIENA, ROSIA and KABA.

. Designed, analyzed, planned & modified network components to support

customer communication implementation activities.

. Used Multilink Configirator Tool to provide cost of equipments to

customers.

. Conducted network architecture design, feasibility & cost studies;

designed & implemented customers network infrastructures.

Projects:

Novartis, Rank

KOENIG SOLUTIONS PVT LTD, Delhi

Corporate Trainer & Network Consultant, Sep 2007 - Oct 2011

Accountabilities:

. Involved in designing of LAN (setting of VLAN, VTP, STP, RSTP and MST on

L2 & L3 switches), routing protocols (RIP, EIGRP, OSPF & BGP), switching

concept like VLAN, VTP, STP, RSTP, MST and redundancy protocols like

HSRP, VRRP and GLBP.

. Worked on WAN protocols like frame-relay, frame-relay over EIGRP and

OSPF.

. Designed, installed, configured, managed, troubleshot & administered

LAN/WAN and Systems.

. Installed, upgraded, configured, scheduled, tested & troubleshoting

Networking, Routers, VPN Connectivity & Leased Line Connectivity.

. Conducted corporate training for CCNA and CCNP to 4 branches across India

including Train-the-Trainer courses and Product Sales Training for

internal sales/ dealer representatives.

. Rendered International Certifications like Cisco, MCSE, MCITP, Oracle,

Java, Dot net, SQL, Linux and Security.

. Ensured network support for overseas clients from US, UK, Europe,

Australia, Gulf & Africa.

. Assessed & implemented risk mitigation techniques across projects.

. Resolved helpdesk queries related to Software, FTP, Mainframe and other

IT related issues throughout the network with desktop terminals.

Implemented various process improvement initiatives.

ENGICON COMPUTER PVT LTD, Indore

Hardware & Network Engineer, Jul 2006 - Aug 2007

Accountabilities:

. Rendered IT support; installed, configured & maintained various Linux &

Microsoft Operating Systems including Server & Client end technologies.

. Administered server; coordinated with vendors for resolution of major

software & VPN related issues.

. Set up LAN connection; installed DNS/ Application server and system

security.

. Documented network issues for future reference.

Academics

. B Sc., Utkal University, Bhubaneswar, Orissa, 1998

Trainings/ Certifications

. Pursuing CCIP (Cisco Certified Internetwork Professional)

. Cisco Certified Network Associate

. Cisco Certified Network Professional

IT Forte

. Routing / Platform: 2511, 2525, 2610, 2612, 2620, 2611XM, 2651XM, 2801,

3620, 3640

. Switching / Platform: 2924, 2950, 3550, 3560, 3750

. Wan Technology: E1, T1, E3, T3, STM1, STM 4

. Design: Netviz, MS Visio

Personal Details

. Date of Birth: 10th July 1978

. Languages Known: English, Hindi & Oriya

. Passport no: HO821419

. Reference available on request

Contact this candidate