Customer Service Administrative Assistant
Resume:
Brandon M. Craig
Benicia, CA *****
*******@*******.***
Profile
Vast experience in Customer Service. Fast learner. Ability to handle emergency situations with
confidence. Self-starter. Mult-tasker, computer literate in Microsoft Word, Excel, PowerPoint, and
Publisher. Powerful level of initiative and problem solving. Typing 60 WPM.
Education
2009-2011 Diablo Valley College Pleasant Hill, CA
Associate of Arts Degree. Major: Music Minor: Spanish 3.0 Grade Point Average
Experience
11/12-present Wells Fargo Home Mortgage Walnut Creek, CA
Performs excellent customer service. Compiles excel spreadsheets, takes care of overall
shipping, makes copies, pulls and puts away files; performs other supportive duties.
03/12-08/12 Ace Parking Inc. Cust. Service Rep Oakland, CA
Performed excellent customer service. Handled all cash transactions,Compiled excel
spreadsheets; Completed filing/uploading of accounts; performed administrative assistant
duties.
08/10-12/11 Goodfellows Inventory/Cust Serv. Clerk San Francisco,
CA
Performed excellent customer service. Cashiering for retail sales, and make sure that
work station was clean and well-supplied. Conducted inventory and stocked shelves with
products. Compiled inventory analysis, filed reports and issued sales data for staff.
03/10-08/10 Computer Doctors Diagnostic Repairman Benicia, CA
Performed great customer service. Uploaded anti-virus software, run diagnostics on
computer hard-drives, and delivered parts for customers and office.
08/09-3/10 UC Berkeley Intern Berkeley, CA
Performed excellent customer Service. Created menus using Microsoft Word. Created
Excel spreadsheets for menu pricing and performed inventory of ingredients for menu
entreès. Performed clerical duties and interacted with educational staff to meet
recommended goals.
06/08-08/09 Pacific Funding Inc. Admin.Asst Benicia, CA
Completed loan applications for mortgage customers. Created Excel Spreadsheets and
performed Administrative/clerical duties, answered phones, and performed customer
service inquiries.
References Personal references available upon request.
Contact this candidate