Service Representative High School
Resume:
Jeffrey Thomas Gill
Canton, MI 48187
***********@*****.***
QUALIFICATIONS
Accomplished, self-motivated Technical Service Representative with over 27 years of experience with a
Fortune 500 company. Comprehensive knowledge of Electrocoat (E-coat), Powdercoat, Liquid and Chemical
Pretreatment products and systems. Facilitated several cross-functional cost reduction teams as a Catalyst-
certified team leader. Directed several Sigma Logic projects in collaboration with customers and our team.
Proven organizational skills and known for strong work ethic and willingness to develop positive win -win
relationships with teammates and customers.
PROFESSIONAL STRENGTHS
Self motivated Strong work ethic Excellent verbal and written
skills
Problem solver Computer literate in Excel
Inventory control
and Word
Team leader
PROFESSIONAL EXPERIENCE
PPG Industries
Technical Service Representative, Industrial Coatings Division, 1996 – 2013
Worked in the field as Technical Service Rep. at various customer locations such as Toyota, Whirlpool,
Bobcat, Case New Holland, John Deere, Electrolux and Cummins.
Comprehensive knowledge of Electrocoat (E-coat), Powdercoat, Liquid and Chemical Pretreatment
products and systems.
Facilitated several cross-functional cost reduction teams as a Catalyst-certified team leader.
Directed several Sigma Logic projects in collaboration with customers and our team.
Lab Technician, Research & Development, 1985 – 1996
Responsible for R&D projects and corrosion testing of industrial coatings. Completed Scanning Electron
Microscope (SEM) training.
United States Army
Specialist E-4, 1981 – 1984
Served as Battalion Armorer and Assistant Supply Sergeant. Honorable Discharge.
EDUCATION AND TRAINING
Scanning Electron Microscope (SEM) training, 1995
Sigma Logic certified Catalyst training, 2010
Oakland Community College, Farmington Hills, Mich. Business Coursework, 1994-1995
West Bloomfield High School, West Bloomfield, Mich. (H.S. Diploma) 1981
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