Customer Service Sales

Joshua P. Hetu

**** ******** **** ****** *******, FL 32771

Phone: 304-***-**** E-mail: ******.*.****@*****.***

Objective

TO OBTAIN A FULL TIME POSITION THAT IS BOTH CHALLENGING AND ALLOWS ME TO

UTILIZE THE SKILLS THAT I HAVE ACQUIRED THROUGH MY FORMAL EDUCATION AND

PROFESSIONAL EXPERIENCES.

Employment

CENTRAL SERVICE TECHNICIAN

NOVEMBER 2011- JUNE 2013

CAMC Memorial Charleston, West Virginia

Responsible for the procurement of surgical supplies and equipment, while

providing support to all patient care services within the hospital.

Responsible for decontaminating, cleaning, processing, assembling,

sterilizing, storing and distributing the medical devices and instruments

pertaining to patient care. Working in the healthcare field I was trained

on HIPAA regulations and guidelines. (40 hours per week)

Operations Manager January 2011 -June 2011

Mills Property Charleston, West Virginia

Managing day-to-day processing of accounts receivable and payable using

QuickBooks, producing reports as requested. Disbursement of checks for

company expenses, reconciling monthly activity, processed rental

applications, organized and scheduled property showings for potential

renters. Follow up with maintenance and landscaping crews on daily and

weekly basis to ensure preservation of properties. (40+ hours a week)

Merchandising Specialist May 2008-December 2010

Old Navy Morgantown, WV

Lead a team of several employees in the unloading and distribution of

merchandise. Provide follow-up and feedback to Associates on performance of

tasks during shipment process. Driving sales and profitability through

proper merchandising and overall presentation of specific departments.

Ensure productivity goals are met while adhering to company defined best

practices. (25 hours a week)

Americorp Vista Summer Internship May

2010-Aug 2010

Friends of Deckers Creek Morgantown,

WV

Worked with non-profit organization in the goal to remediate a local

stream back to its former glory after being ravaged by acid mine drainage,

sewage, and storm water pollution. Duties included water sampling, fish

and bug sampling, and education programs aim at local schools and

government agencies. Using Excel I created graphs and tables with the data

that was received during sampling and used iMovie to create at video that

was used on the companies website to educate and bring in potential

donations to help fund the non profit work. (40+ hours a week)

Salesperson AUGUST 2008-DECEMBER 2010

Sheets

Morgantown, WV

Responsible for obtaining complete customer satisfaction through

outstanding service. Main duties included loading and unloading of

merchandise, product placement, and restocking while driving sales through

exceptional customer service. Also provide security and deter theft with

vigilant customer awareness. (15 hours a week)

Education

BOARD OF REGENTS B.S. 2010

West Virginia University Morgantown, WV

Skills

. PROFICIENT IN MICROSOFT OFFICE

. Personal attributes - Strong interpersonal skills, pays close

attention to detail, self motivated, learns quickly, strong

organizational skills, reliable and responsible.

References available upon request

Contact this candidate