Customer Service Assistant

WORK EXPERIENCE

CPL, **/****-present Medicare follow up Claims examiner. customer service, data entry, processing and validation of health claims, using multiple computer applications at one time, exceeding production requirements for the company with minimal supervision, entering health codes to process provider claims, following OSHA standards, Experience with healthcare receivables, insurance claims

Wal-Mart, 11/2011-present Deli sales associate

Duties: customer service, slicing and preparing food, cleaning and stocking of product.

Anthem, 10/2006-10/2011 Claims Rep III

Duties: customer service, data entry, processing and validation of health claims, using multiple computer applications at one time, exceeding production requirements for the company with minimal supervision, entering health codes to process provider claims, following OSHA standards, Experience with healthcare receivables, insurance claims, denial, and appeal processing, including ICD-9, CPT, HCPC codes, and UB and 1500 claims forms, Working knowledge of MS Office, Type 40 WPM min, specializing in Medicare Supplement

Securitas, 09/2005-02/2007 Security

Duties: answering and transferring phone calls, greeting and signing in visitors, viewing closed circuit monitoring system, payroll, following OSHA regulations for chemical and waste standards

Wal-Mart, 02/2004-09/2005 Sales associate

Duties: deli, processing of the clothing, customer service, answering and transferring phone calls, inventory control

Temp agency 2002, dental assistant

EDUCATION

American Schooling, high school graduated diploma with a 3.8 GPA

Professional Careers Institute, Dental Assistant graduated in 2002

CERTIFICATES

Certified Dental Assistant 2002

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