Project Manager Management
Resume:
R ikiah L Pratt
Resume
Rikiah L. Pratt **** Cowhand Ct., Ft. Worth, TX 76131
(Cell)901-***-**** ***********@*****.***
OBJECTIVE: To obtain a position that allows me the opportunity to utilize my knowledge, skills, and
abilities to improve the overall quality and delivery of services for the organization.
SUMMARY
Excellent knowledge and working experience in test planning, test execution, and test analyses.
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Proficient in performance testing and planning in tools such as Mercury Quality Center, NxGen,
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Test Tool Design, RDA
Adept at understanding the strategic needs and operational requirements of the organization
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Knowledgeable in the use of Adobe Premium and Adobe Creative Suites
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Experienced in creating and designing training and online courses
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Creating project schedules, Work Breakdown Structures, and Statements of Work
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Excellent ability to work independently and anticipate the needs for follow on deployment and
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Project Management, Planning, and Implementation
Extensive knowledge and working experience in training and instructional design and
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implementation of instructional options
INFORMATION TECHNOLOGY SKILLS
Operating systems: Windows 95/98/NT/2000/XP/2007, Unix/Linux, Novell Netware
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RDBMS: MS Access, My SQL, FileMaker Pro
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Technologies and Application Software:
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Mercury Quality Center, FrontPage, Adobe PageMaker, Adobe Premium Web, Adobe Professional 9,
Lotus Notes, Chancery, SMS, PrintShop, Adobe Acrobat Reader, Adobe PhotoShop MS Office
97/2000/XP/
2007, Internet Tools, Adobe Web Suite CS4 and CS5
EXPERIENCE
Assistant Project Manager 6/2012 Present
Memphis City Schools
Serve as Assistant Project Manager with EdPlan District Project (EdPlan is a computerized data
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warehouse that houses each individual student’s academic and behavioral profiles. EdPlan also
tracks and monitors academic and behavior progression. Over 105k profiles maintained. )
Develop and research project plans, goals, and objectives to increase implementation of EdPlan
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system
Serve as main contact for EdPlan Help Desk and Technical Support; answering 100+ help desk
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questions and concerns daily
Gather and report data analyses and interpretation of information associated with EdPlan and usage
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issues
Plan and implement daily activities and operations of project management of the EdPlan system
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Maintain accurate and complete project records and reports; and perform related work as assigned
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Assist in coordinating projects related to Student Achievement with other departmental divisions,
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consultants, and other stakeholders for EdPlan system
Coordinate, plan, direct and implement all components of the EdPlan system within the District
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Provide training and training materials for Teachers, School Administrative Personnel, and District
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staff
Manage day to day SharePoint usage, setup, and troubleshooting
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R ikiah L Pratt
Resume
Administrative Support Specialist 1/2010 2012
Memphis City Schools
Create and maintain databases
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Manage Extended Contract Applications and monitor a $1.7m budget
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Assist in creating and maintaining 10 departmental web pages
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Serve as the principle administrative support contact regarding Counseling Services, Summer
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School, Extended Contracts, and EdPlan Help Desk,
Support Tech staff for Memphis Virtual School
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Manage day to day SharePoint usage, setup, and troubleshooting
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Educational Assistant 8/2009 1/2010
Memphis City Schools
Assisted teachers in classrooms with academic instruction and classroom management
Provided clerical and administrative support
Assisted in developing reports and communication to the school administrator and parents of students,
i.e., attendance, grade reporting, and intervention programs
Associate Business Analyst 9/2008 5/2009
FedEx World Headquarters
Managed and conducted software testing for various field devices.
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Implemented daily administrative tasks such as executing manual field scan testing
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Created processes and procedures to eliminate service disruptions
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Reviewed, analyzed, and assessed business system requirements and user needs
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Utilized various software applications in planning and validating test conditions, such as NxGen,
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RDA, and Test Tool Design
EDUCATION
Art Institute of Pittsburgh, PA
In Progress
Certificate Program: Photography
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GPA 3.40
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Related Work: Adobe Soundbooth, Dreamweaver, Adobe Professional, Adobe Creative Suite 5 & 6, Digital
Imagining,
Walden University, Baltimore, MD
Received January 2012
Major: M.S in Instructional Design Technology
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GPA 3.40
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Related Work: Adobe Soundbooth, Dreamweaver, Adobe Professional, Multimedia Design & Development,
Instructional Design, Advanced Instructional Design, Learning Theories of Instruction, Organizations,
Innovation, & Change, Foundations of Research, Distance Learning, Program Evaluation, Project
Management in Education and Training, webpage creation, portfolio creation, Project Management,
Instructional Course Design, Implementing Training Courses, Java, BlueJ Programming
University of Memphis, Memphis Received May 2008
Major: Bachelor of Professional Studies, Information Technology
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Related course work: Management Information Systems, business management, business ethics, business law,
statistics, System Requirements, Analytical Tools, Database management, Strategic IT Project Management,
Introduction to C++ & Java, Network & Design, Information System Analysis, Instructional Design,
Multimedia Design, and business communication
CERTIFICATIONS
Instructional Design and Technology
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Microsoft Excel
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Microsoft Access
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HOBBIES AND INTERESTS
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R ikiah L Pratt
Resume
Photography
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Web Page Design
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Community Support
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REFERENCES
Available upon request
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R ikiah L Pratt
Resume
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