Customer Service High School
Resume:
SHAYLA M. WILLIAMS
************@*****.***
Current address:
Circle Statesboro, Georgia 30458
********@***.***
Permanent address:
Lithonia, Georgia 30038
************@*****.***
EDUCATION:
Argosy University-Atlanta
Masters of Arts in Community Counseling Atlanta,
Georgia
January 2013-
Present
Georgia Southern University,
Bachelor of Science in Psychology
Statesboro, Georgia
Minor: Child and Family Development
May 2010
Courses taken included:
. Child Development
. Family Development
. Sociology of Mental Health
. Assessment of Children
. Middle Child Adolescence
Martin Luther King Jr, High School
Lithonia, Georgia
High School Diploma
May 2006
EXPERIENCE:
The Center for Children and Young Adults
Marietta, Georgia
Resident Advisor
September 2010-Present
. Provided counseling for youth development, behavior management, and
emotional support.
. Transports youth to work, school and other appointments as needed when
transportation staff needs assistance.
. Responsible for maintaining state required ratios of clients and staff
which includes scheduling PRNs for coverage.
Macy's At Cumberland Mall,
Marietta, Georgia
Sales Associate,
June 2010-August 2010
. Responsible for providing excellent customer service to all customers.
. Responsible for coordinating with other departments regarding products
and manufacturing goods.
. Maintained accurate records for sales as this pertains to deriving
accurate figures for the company.
The University Book Store,
Statesboro, Georgia
Customer Service Representative,
July 2007-May 2010
.Responsible for sorting and organizing daily bank deposits with cash or
checks.
.Handled large amounts of cash and related documents.
. Responsible for training and supervising new employees.
COMMUNITY SERVICE:
.Member, Psychology Coalition, Statesboro, Georgia, 2005-Present
.Volunteer, Statesboro Food Bank, Statesboro, Georgia 2007-2008
.Volunteer, Relay for Life, Statesboro, Georgia, 2006-2007
ADDITIONAL INFORMATION:
. Proficient in MS Office, Windows, Internet, HTML, Adobe Photoshop,
Power Point, Excel, and Word.
Contact this candidate