Customer Service / Driver

Clifford Jones

**** ******* *****, *****, **** **129

Home# 440-***-****

*********@*******.***

Career Objective

Seeking a customer service /driving position in which I will use my experience providing customers service that

will exceed their expectations, thereby developing lasting relationships and retention of these customers.

Skills and Qualifications

• Experienced Class B Commercial Driver with exceptional safety record

• Excellent track record in route sales with ability to build rapport with customers and increase sales

• Superior customer service skills with keen listening skills, able to identify needs and make product

recommendations

• Able to compile monthly reports on sales and inventory; prepared bank deposits vouchers

• Good problem solver who seeks win/win outcomes

• Recognized by customers for going above and beyond to ensure customer retention and increase

company image

Employment History

Health Care Solutions North Olmsted, Ohio 2012- 2013

Route Service Rep

• Delivery and service of durable medical equipment which includes oxygen tanks and supplies, wheel

chairs, hospital beds etc.

• Provide service to our patients with a genuine good attitude as we may be the only person they might

see that day.

• Responsible for the upkeep and maintenance of the vehicles.

American Red Cross Cleveland, Ohio 2012

Hospital Services Courier

• Work in Hospital Services Division

• Deliver and collect tubes of blood to the American Red Cross National testing laboratory in Detroit

MI.

• Delivered blood product in boxes weighing up to 65lbs to Hospital Services in Detroit MI.

Kolwalski Heat Treating Cleveland, Ohio 2011- 2012

Part Time Truck Driver

• Pick up various manufactured parts from businesses to be processed

• Ran forklift in loading and unloading of parts on 22 foot truck

LifeGas, Incorporated Valley View, Ohio 2008 – 2011

Medical Gas Driver

• Loaded cylinders and tanks of medical gases onto truck using electric pallet jack and forklift

while

• Load products according to DOT compliance regulations

• Delivery to numerous physicians, dentists and medical supply companies

• Interacted with customers from professionals to blue collar staff for all assigned accounts

Clifford Jones

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ReCall Incorporated Middleburgh Heights, Ohio 2007 - 2008

Secured Document Driver

• Coordinated daily deliveries using handheld computer

• Picked up confidential documents for destruction or storage in a tri-state area

• Organized warehouse for storage of customers files for destruction

LifeGas, Incorporated Valley View, Ohio 2006 - 2007

Medical Gas Driver

• Loaded cylinders and tanks of medical gases using forklift and electric pallet jack while keeping with

DOT regulations

• Delivery to numerous physicians, dentists and medical supply companies

• Interacted with customers from professionals to blue collar staff for all assigned accounts

J.W. Perkins, Incorporated Elyria, Ohio 2005 -2006

Fuel Truck Driver

• Entrusted with responsibility of opening business

• Turned on pumps at loading stations and recorded usage to monitor discrepancies

• Delivery of gasoline and diesel fuels to commercial and residential customers keeping the fuel

charts and logs in accordance with EPA and OSHA standards.

HKM Direct Marketing Cleveland, Ohio 2003 -2005

Route Driver

• Sorted tickets for morning stops and order of stops

• Responsible for picking up marketing packages from N.E. Ohio businesses and bringing them to the

plant for printing

• Delivered finished products to customers and also to main post office for mass mailing

Cintas Corporation Sandusky, OH 1996 - 2003

Service Sales Representative

• Delivered to and serviced uniform and textile accounts in Cleveland area

• Assigned to manage largest customer account of over 600 employee acquired by company

• Acted as location leader in direct sales and retention of customers

• Trained all new route sales people at location

Education, Licenses & Endorsements

• Training with North Olmsted City School System for CDL Class B

• HazMat, tanker, school bus training, passenger, and combination endorsement

• Bus Operator training with Cleveland Regional Transit Authority

• Training on forklift Certificate

• Lakewood High School Graduated

Contact this candidate