RESUME
GHOUS FEROZ KHAN
Shamanna Garden,
Mobile : 91+973*******
Bangalore - 560026.
E-mail : *****.******@*****.***
CAREER OBJECTIVE:
Seeking a challenging Position to utilize my skills and knowledge that
offers sufficient Opportunities where I can share to achieve Organizational
Goals.
PROFESSIONAL EXPERIENCE:
Worked as a Process Associate in Hewlett-Packard e-Global Business
Operations Pvt, Ltd. Company for 3.4 years from October - 2009 to February
- 2013
KEY RESPONSIBILITIES:
< Part of Customer Resolution Center Team, have experience in Procure to
pay life cycle.
< Initiate through mails with nestle clients to close aged discrepancy
items.
< Setting up calls with PO creator for more details and clarifications on
invoices.
< Resolving Outlook related issues via mails with IT helpdesk for the
entire team.
< Sending request mails to IT helpdesk to assist if invoice does not get
linked into SAP.
< Was successful in building a good rapport with the Clients with my
minimum disposition.
< Follow up via mails with Vendors (customers) to resolve any issues
relating to the payments.
< Comprehension in learning new activities, taking up more initiatives to
run the successful process.
REWARDS AND ACHIEVEMENTS:
< Certified as Winner Circle Award.
< Certified as Best Performer Award.
< Certified as Consistent Performer.
EDUCATIONAL QUALIFICATION:
Bachelor of Commerce (B.com) from Sri Venkateswara University at Tirupati
- March - 2005
TECHNICAL SKILLS:
Software Skills : SQL Programming Language
Office Automation Tools : MS Office, Tally, Internet
Browsing
Operating Systems : Windows xp, Ms Dos
Typing Speed : 40 words per minute
PERSONAL DETAILS:
Date of Birth : 29/07/1985
Father Name : C.A. Ghous Khan
Languages Known : English, Hindi, Telugu, Kannada,
Tamil, urdu
Marital Status : married
Present Address : #122, 4th Cross,
Shamanna Garden,
Bangalore - 560026.
Declaration: The above information given is true to my knowledge and my
experience.
DATE : GHOUS
FEROZ KHAN