Melissa Morgan
Niantic CT *****
OBJECTIVE
To pursue a career in Administration or a related field.
*Ability to soothe anxious customers effectively, trouble shoot and correct problems.
*Reliable and adaptable, can learn new programs and systems quickly.
*Skilled at initiating and carrying out ideas and programs.
WORK EXPERIENCE
Unemployment 2012-2013
Washington Trust, Westerly RI 2009-2011
Mortgage Assistance
End to end mortgage processing which includes open files, order appraisals, post closing and assist underwriters as needed. Prepared post-closing for Bank investors and secondary markets. Supported three Supervisors with assignments to be completed in order to meet daily deadlines.
Balfour Beatty, Groton CT 2008-2009
Work Order Clerk
Answered phones for the maintenance department and took service orders for housing department. Assigned technicians of daily work order schedule appointments. Closed work orders and filed. Completed other assigned duties by Supervisor.
Account Temps, Hartford CT 2006-2008
Office Personnel
Accounts receivable, collection calls to vendors. Processed mortgage closings for clients and prepared paperwork for closing on mortgages.
Countrywide Homes Loans, East Greenwich RI 2005-2006
Loan Specialist I
Coordinated settlements with borrowers and closing agents. Prepared closing packages for market vendors. Prepared post-closings for Bank investors and secondary markets.
Fleet Mortgage Center, East Providence RI 2001-2004
Mortgage Processor
Processed mortgage application originated by loan officers in New Jersey, New York, Pennsylvania and Florida to insure compliance with Bank investor guidelines.
EDUCATION
Chariho Regional Jr. High, Wyoming RI
Ridley-Lowell, New London CT