HEATHER MOROTTI
**** ****** ****, *******, ********** 98502
********@***.***
Human Resources Management
Area of Focus: Healthcare Industry
QUALIFICATIONS PROFILE
Visionary and hands-on leader powered with broad-based background in human resources administration and expertise in integrating strategic initiatives to secure performance development, operational efficiency, employee retention, and regulatory compliance. Demonstrate in-depth capability in negotiating and collective bargaining with union representatives. Exemplify dynamic ability to conceptualize and implement innovative solutions in addressing diverse HR-related complexities. Display effectiveness in establishing productive business relationships with employee, colleagues, and other stakeholders.
CORE COMPETENCIES
Program Management
Performance Appraisal
Compensation and Benefits
Employee and Labor Relations
Customer Service
Contract Negotiation
Quality Improvement Initiatives
Conflict Resolutions and Decision-Making
PROFESSIONAL EXPERIENCE
DIRECTOR, HUMAN RESOURCES AUG 2010–PRESENT
Capital Medical Center - Olympia, WA
- Oversee diverse facets of human resources, such as policies execution, benefit and compensation programs implementation, regulatory compliance, and various employee-related functions; along with volunteer program implementation.
- Coordinate with management in developing effective HR initiatives to guarantee the attainment of organizational objectives and goals.
- Function effectively as key member of compliance team by ensuring strict adherence to Joint Commission regulations and policies.
- Demonstrate extensive negotiation skills in accomplishing assigned task in collective bargaining contracts.
DIRECTOR, HUMAN RESOURCES AUG 2008–AUG 2010
Mountainview Regional Hospital - Las Cruces, NM
- Rendered keen oversight on the entire human resource functions comprised of policies and standard compliance; benefit and compensation programs; and employee relations services, recruitment and retention, health, and internal employment functions.
- Teamed up with the management and other designated personnel to determine, generate, and apply tactical strategies to ensure operational and organizational efficiency.
- Observed and maintained compliance with governing rules and regulations as provided by the Joint Commission.
- Proactively involved in various projects related to corporate office initiatives.
ASSISTANT DIRECTOR, HUMAN RESOURCES AUG 2004–AUG 2008
Watsonville Community Hospital - Watsonville, CA
- Supervised the daily operations of Human Resources department while ensuring compliance with set-forth policies and standards as stated by state and federal law, Joint Commission, union contracts, and other regulatory agencies in addressing various issues and complexities.
- Offered superior service and assistance to employees, applicants, HR staff, department directors, hospital administration, and the community.
- Instigated the use of self-developed quality control measures to guarantee company-wide implementation of high-caliber quality HR practices.
ACCOUNT MANAGER JAN 2003–JUL 2004
Kelly Services - Santa Cruz, CA
- Took charge of initial contact and candidates prescreening, as well as applicant interviewing and testing.
- Concentrated on driving employee retention through motivation and performance recognition, along with provision of career development opportunities.
EARLIER CAREER
EMPLOYMENT AND DEVELOPMENT MANAGER JAN 1999–NOV 2002
West Marine - Watsonville, CA
HUMAN RESOURCES COORDINATOR JUN 1995–JAN 1999
Monterey Mushrooms, Inc. - Watsonville, CA
EDUCATION
Bachelor of Science in Business Administration: In Progress (Expected Completion Date: Aug 2014)
Phoenix University, Phoenix, AZ
PROFESSIONAL DEVELOPMENT
Human Resource Management Certification - UCSC Extension, Santa Cruz, CA
Various Undergraduate Classes - Cabrillo College, Aptos, CA
Certified Frontline Facilitator - AchieveGlobal
Certified True Colors Facilitator - Don Lowery