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Accounts Payable Customer Service

Location:
Maple Heights, OH
Posted:
August 19, 2013

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Resume:

**** ******* ******

Maple Heights, Ohio *****

216-***-**** - Cell Phone

Email: ab44e5@r.postjobfree.com

Phyllis R Williams

Professional strengths:

Knowledge of generally accepted accounting practices; policy and

procedure development techniques; process improvement techniques and

tools; the application of automated systems for financial reporting

and accounting purposes; laws and regulations related to accounting

practices.

Ability to supervise teams, improve workflow, accuracy and

efficiency. React flexibly to changes in priority and direction,

assume increased responsibilities as needed, and motivate other to

achieve objectives.

Knowledge of principles and processes for providing customer service

(both internal and external customers). This includes customer needs

assessment, meeting quality standards for services and evaluation of

customer satisfaction.

In-depth knowledge of accounts payable, accounts receivable,

auditing, financial reporting, budgets, payroll and reconciliations.

Familiar with vendor relations, implementation of technologies,

accounting systems and program management.

Possess excellent verbal and written communication skills, Team

Player, Motivated, Opened Minded and Resourceful. Excellent

organizational, interpersonal skills, analytical skills and problem

solving skills.

In-depth knowledge of accounting, HR - Ascentis, ADP, ERP, HRIS,

Heartland, Oracle, SAGE, Reports Smith and Infinium.

Areas of expertise include:

Accounts Payable/Accounts Receivable GL & Employee Benefits

Reconciliations Budget/GL Analysis-Forecasting, P&L

Year End Audits AP/AR Analysis Title III and Intercompany

Reconciliations Payroll - ADP, Ascentis, Heartland,TimeWrk

Internal/External Audits Human

Resources Management GL Fund and Corporate

Accounting, FA

Title III Program Monitoring A-133

Financial and GAAP Reporting Balance Sheet/Trial Balance

Reporting

(PASSPORT-Alzheimer's Respite-Nutrition Programs-Home Delivered

Services) Check runs, ACH and foreign wires

Month End Closing Harrah's

Infinium System DART, NICS, Wells

Fargo, AMEX, Blackline System

Stratton Warren- Purchasing System F & B Inventory,

Cash Flow Forecasting

Educational Summary:

Master of Arts, Major - Organizational Management-HR Mgmt, Ashford

University, Clinton, Iowa - GPA 4.0/4.0 - July, 2010.

Bachelor of Arts, Major - Accounting, Baldwin Wallace College,

Berea, Ohio, December, 2007

Bachelor of Arts, Major - Human Resource Management, Baldwin

Wallace College, Berea, Ohio, December, 2007

HRCI - Human Resource Management Certification - Baldwin Wallace,

College, Berea, Ohio, July, 2007

Professional Experience:

Caesars Entertainment/Thistledown Racetrack, LLC. - Hospitality -

North Randall, OH 44128

August, 2011 - Present

Key Analyst

Senior Accountant

Managed and resolve various issues with bank such as cleared check

differences, bank fees discrepancies, balance calculations and

developments. Reconciles balance sheet accounts, banking and general

ledger accounts on a monthly basis. Prepares month end general

ledger journals as required. Oversee and complete month-end closing

procedures. Supervised Accountant and Horsemen bookkeeper with daily

processes - delegate's duties as needed and assigned. Managed the

Use and Sales Tax accounting process for Thistledown Racetrack, LLC.

Managed CAT Tax payments and procedures. Supervised Fixed Assets

procedure, policy and process. Assisted with audits and budget

preparation. Analyzed the revenues trends and expenses of the

company so that they are appropriately recorded. Monitor F & B

inventory process. Supervised Accountant and Horsemen Bookkeeper

with BlackLine balance sheet reconciliations to meet targeted

deadlines. Monitored Accounts Payables functions for accuracy and

completion. Review various departmental contracts to meet deadlines

and standards for the State of Ohio. Managed and revamped process

to achieve up to date invoice procedures and processes. Aging

decreased less than 5%. Monitored and analyzed utilities on a weekly

basis. Instrumental in revamping process of utilities for

Thistledown Racetrack - reduced expenses more than $120,000.00.

Backup for Controller for payroll functions within the department. -

Timeworks. Managed Key Watcher System for property. Oversee keys for

all employees for auditing and compliance - State of Ohio.

Western Reserve Area Agency on Aging - Non Profit- Cleveland, OH

44115

April, 2009 - August, 2011

Accountant

:

Performed necessary functions to assist in the maintenance of fund

accounts. Ensured proper accounting of general ledger transactions,

prepared general ledger and Title III reconciliations. Prepared

journal entries and assisted in month end closing. Served as back-up

for Senior Accountant, including generating and maintaining

financial statement reports. Oversee internal auditing to ensure

program compliance with financial reporting requirements.

Streamlined monitoring process for Title III providers to determine

process gaps and process improvements. Created database to monitor

process. Supervised on-site auditing of agency's funding programs to

ensure compliance with OAA and ODA State of Ohio A-133 financial

reporting. Streamlined and revamped reconciliation process for

Western Reserve Area Agency on Aging various benefits programs.

Assisted in the preparation of ODA forecasting and budget, account

analysis, ad hoc reports, Reports Smith analysis. Processed payroll

on ADP and Ascentis. Backup for Accounting Manager for processing

biweekly payroll and employee benefits. Monitored A/R aging reports

for WRAAA. Implemented improvement for tracking 30-90 days

outstanding accounts receivable.

Crowne Plaza Hotel, Hospitality, Middleburg Heights, OH 44130

April, 2008 - December, 2008 - recessionary layoff

Assistant Controller/Human Resource Manager

Responsibilities:

Monitored and analyzed monthly operating results against budget.

Provided leadership and coordination of hotel

financial planning, debt financing, and budget management. Full

cycle responsibility for financial results of companies, including

accounts receivable, accounts payable, auditing, payroll, month end

and general accounting. Processed Direct Bill credit applications.

Prepared reports which summarized and forecasted the company

business activity and financial position in areas of income,

expenses and earnings based on past, present, and expected

operations. Restructured budget analysis sheets to identify gaps in

the hotel financial planning.

Planned and implemented procedures and systems. Performed and

supervised all activities necessary to process

Payroll. Implemented new (Micro System) payroll system - cost

effective and time saver for processing payroll.

Elimination of punch card system. Managed the administration of

payroll, federal and state tax reporting and

payroll deductions. Managed all human resource activities to include

performance management, employment, compensation, labor relations,

employee benefits, EEO, FMLA, OSHA training and development.

Recruited job applicants; reviewed applications/resumes, evaluated

applicant skills and made recommendations regarding applicant's

qualifications. Spearheaded Brand Champion process for hotel's

efficiency and effectiveness to identify areas of performance

improvement.

Eaton Corp, North America Financial Services Center, Brook Park, OH

44142

June, 1998 - December, 2007

Program Analyst

Accounts Payable Team Lead

Accounts Payable Analyst

Responsibilities:

Maintained responsibility for reconciliation of Accounts Payable and

General Ledger intercompany accounts for

the Process Support department. Prepared financial statements and

monthly reports/reconciliations, analyzing general ledger and

trial balance reports. Processed journal and accrual entries as

needed. Created process documentation for Bank Team. Produced

check runs, including ACH payments for over 2000 suppliers.

Processed voided checks, ACH returns and 1099s for Bank Team.

Implemented new tracking tool for monitoring Unclaimed Funds.

Administered check runs, electronic transfers, travel expenses,

domestic and foreign wires for Bank Team.

Supervised 10-12 Accounts Payable Analyst's for Supplier Process

Team. Monitored and directed daily functions APA's within the

accounting department. Created performance appraisals, set

performance goals and provided coaching for the Accounts Payable

Analyst. Assisted with the training of new employees. Revamped

process documentation for Team Lead's. Performed timely Purchase

Order and Non-Po accounts payable transactions, Cash Disbursements,

invoicing functions for Supplier Process (which includes

Intercompany and Netting) in Oracle system. Created tracking tool

for invoices lost in print queue - production effectiveness and cost

saver. Processed debits, credits, check request and recurring

payments.

Skills:

Ms Office Suite (Word, Excel, Access, PowerPoint) Outlook Express,

Microsoft Windows XP, Internet, Mainframe, Web Series,

Invoice Scan Imaging, PL-SQL, EDI, JD Edwards (AS 400) Audits &

Financial Statements, Financial Reconciliations, General Ledger

Accounting, Balance Sheet Reconciliations, Revenue Center Reporting,

SUM6 and EBITA Review.

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