Sales Customer Service

Patrick Mitchell

**** **** *-** ********, TX **087 386-***-**** *********@*****.***

Professional Profile

Account Executive with; over 15 years of productive and

successful in sales. Excellent interpersonal and communication skills;

negotiator and sales strategist. Looking to find a company where my

knowledge and willingness to go above and beyond will prove itself to

be beneficial finically and successfully for all who are concerned.

Skills Summary

? Hunter Mentality ? B2B Sales

? Consultative Sales

? Data Mining Experience ? Numbers Producer ?

Inside/Outside Sales

? Sales Staff Director ? Win/Lose Analysis

? Needs Analysis

Achievement Highlights

. Consistently meet or exceed sales goals

. Represent company brand with poise, integrity, and positivity

. Develop a rapport with customers and orient them to various products

and services

. Study internal literature to become an expert on products and services

. Interact with support staff and company resources effectively to

create the best consumer experience

. Conduct public relations activities and attend relevant events, fairs,

and conferences

. Identify key corporate and individual decision makers and target them

with tailored pitches

. Negotiate and execute contracts

. Create and apply innovative marketing strategies and tactics

. Make cold calls in a courteous, yet assertive manner that translates

to sales results

. Solve problems as they arise

. Manage product inventory

Professional Experience/Milestones

Coolcatsofgolf.com-2003/2013

Owner/CEO

. Designed and opened my own small business coolcatsofgolf.com golf hat

company

. Provided golf apparel with creativity in marketing, sales, outreach,

and outstanding customer services done professionally over nine year

period.

. Exciting consultative sales approach with customers to make wise

decisions regarding purchases.

. Met sales goals each month while providing excellent customer service.

. Provided quality service for men's golf apparel.

Edwin Watts Golf-2010/2012

Store Manager

. Out of 12 stores ranked 2nd in the nation.

. Reduced staff by 25% while keeping levels of production levels.

. Received quarterly bonus every time.

. Marketed out of box to out produce 85% of other stores.

. Received High marks from outside shopper companies.

. Received high praise from company CEO.

Court Sports Health Club-2004/2006

Sales Director

. Broke 26 year record in January 2005

. Exceeded my goal 24 straight month.

. Directed sales staff to meet or exceed sale goals for 24 straight

months.

. Reduced 15% sales staff while exceed company sales goals.

NEW YORK SPORTS CLUB-1998/2003

Sales Consultant

. Consultant of the month awards 8 times

. 2000 Super Bowl Award for sales in tri state area.

. Met or exceeded goals 45 times.

. Serviced with the following corporate accounts. Xerox, IBM, Caldwell

Banker, New York Life, NYPD, NYFD, FBI, and ERA Realty.

Concordia College-1993/1997

Men's Head Basketball Coach

. Recruiting goals included recruiting new athletes.

. Recruited more than half my basketball team which students paid 90% of

their tuition costs.

. One quarter of students recruited paid 50% of their tuition costs.

. All players were recruited had to pay at least 25% of their tuition

costs.

. Promoted from prior positions of Professor of Physical Education and

Assistant Basketball Coach.

. Student graduation 98% rate.

IBM Corporation-1984/1993

Computer Operation Specialist

Services Manager

IBM Building Supervisor

. IBM Office Services- Cost cutting by leasing of office eliminating

machines, automobiles and temporary staff while provide outstanding

office services. Reduced cost to IBM saving them 3000 a month

resulting in 3 awards for cost savings and 3 for customer service

within IBM. 2 awards for rerouting mail services to my more

efficient delivery.

. IBM Building Supervisor received 2 awards (office set ups) for

providing outstanding service to IBM employees coming from other

counties. Received 3 awards for providing the same service with six

IBM locations (2000 employees) in my location.

. IBM Operations specialists received two awards for providing

support to IBM programmers.

. IBM Received 10 awards (working over designated 40 hr work week).

Education

Mercy College NY B.S. History - Graduate

IBM Management School 1985-1993

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