Devion Dancy
Saint Louis Missouri 63106
314-***-**** (home)
314-***-**** (cellular)
email:******.*****@*********.***
SUMMARY OF QUALIFICATIONS
Business Development Manager/Sales Professional who is passionate about my
career and success. Being committed to success has given me the ability to
strategize when facing challenges. My business communication skills allow
me to express myself with clarity and direction while meeting deadlines. I
have a drive to close business with a sense of urgency and the ability to
create and maintain tight relationships with clients. I am a critical
thinker with the ability to address the concerns of my clients and provide
solutions. Challenges give me the opportunity to showcase my
skills/abilities while exceeding my professional/personal goals.
SKILLS
. Diverse background in Managing Cash flow, Business Management, IT
Solutions, Real Estate Lending, SEO Certified, Website Optimization
Certified, Content Creation, Web Design, PPC and proficient in Social
Media Marketing.
. Cash flow Specialist / Business-to-Business Sales / Consumer Sales
PROFESSIONAL EXPERIENCE
Trans-World Systems
A/R Specialist/Consultant / 03/2013-Present
. Prospect and develop client base by cold calling and face to face
appointments.
. Assist business owners and medical professionals with better tools
for increasing cash flow by accelerating payments and recovering past
due accounts.
. Provide fixed fee accounts receivable solutions & collections,
averaging less than $10 per account.
. Coordinate with Sales Operations Manager daily on account
development, issues, and opportunities.
Abstrakt Marketing Group
Business Growth Manager / 2012-2013
. Prospect, develop and enhance existing and new client relationships
via inbound and outbound calls
. Manage over 100+ client contact touches a day
. Proactively work sales backlog, follow through and other client needs.
. Increase orders by suggesting related items, explaining benefits and
checking client history.
. Maintain and improve quality results by following standards;
recommended and improved policies and procedures.
. Work in conjunction with Outside Sales representatives to ensure
customer satisfaction.
. Coordinate with Sales Operations Manager daily on account
development, issues, and opportunities.
. Report Industry trends, competitive pricing, and client feedback to
management.
National Asset Recovery Services
Customer Relations Manager / 2012-2012
. Supervised home retention representatives to ensure that all the
customers receive immediate service.
. Performed duties such as handling vendor problems, communicating
internal information to upper management, coordinating employee
activities, reconciling data, and researching ways to ameliorate
service.
. Responsible for conceptualizing and managing a diverse range of
customer retention campaigns and initiatives.
. Participated in a variety of special projects as requested, including
explorations of system or process improvements, new retention
categories, and joint projects with Customer Service.
AT&T
Cyber Representative / 2008-2012
. Initiated telephone calls through a dialer system for the purpose of
selling internet/print advertising
. Developed selling strategies prior to contacting prospects using a
variety of sales aids
. Determined the advertising needs by interviewing the prospect to
tailor a marketing program to help achieve profitable goals
. Recommended advertising program recommendations to business owners
and/or decision makers
. Scheduled, organize and prioritize work to meet organizational goals
. Prepared necessary paperwork for publishing and billing the
advertisement
. Met aggressive sales quotas and objectives
. Responsible for posting daily sales results
. Mentored new hires
. Ranked Top 5% of all Sales Associates for 2011
. First in the company to earn the covenant achievement "Chairman's
Award"
Right Choice Mortgage, LLC
Sr. Loan Officer / 2004-2008
. Developed relationships with customers, realtors, builders, and
bankers for originating residential loans.
. Originated mortgage loans, obtain necessary preliminary underwriting
documents, and submit loan files for processing.
. Remained front line contact with the consumer and realtors for follow
up documentation needed to approve and close the loan.
. Utilized Calyx Software (Point 3.0), and Desktop Originator to manage
prospects progression to ensure a fast and thorough process.
. Solicited and originate for all conventional, FHA, VA, Fannie Mae,
Conforming, Non Conforming and sub-prime residential loans, in
accordance with all the rules and regulations mandated by compliance
laws.
Ameriquest Mortgage
Loan Officer / 2002-2004
. Achieved far beyond the goals set for the position.
. Top producer in the entire Mid-West Region.
. Responded to incoming calls, cold calling, internet leads, and
mailers.
. Assisted customers in the application, and closing process.
. Viewed documents with the applicant for accuracy.
. Contacted previous applicants to obtain updated information to find a
suitable financial option.
A Technological Advantage Inc
Senior Training Consultant / 2000-2002
. Responded to incoming calls, cold calling, internet leads, and IT
Managers.
. Determined skills for certification training (A+, Microsoft, Cisco
Systems, Oracle, and Linux).
. Marketing strategies include: Seminars, Radio commercials, Mailers,
and Job Fairs.
. Assisted student(s) with financing their education.
. Confirmed training, instructor's availability, and course material
for the student(s).
. Ranked #1 as Top Sales Producer for consecutive years.
EDUCATION
Saint Louis Community College
Pursuing B.A. in Business Communications
A Technological Advantage Inc. /2000
Certificate in A+, N+, and Visual Basic
American Institute to Banking/1997
Certificate in Analyzing Financial Statements