Sales Quality Assurance
Resume:
ERIC HAMILTON
PRODUCT DEVELOPMENT, SALES, MARKETING, AND PRODUCT MANAGEMENT
Fort Wayne, IN 46818
************@*****.***
QUALIFICATIONS SUMMARY
Superb verbal and written technical communications between customer, operations, and sales and engineering
functions
Development of products from concept through production and product launch
Creation of pricing and marketing materials to support company's initiatives
Product training and demonstration for sales force and customer personnel
Design and performance of physical testing batteries for engineering prototypes, production products, and competitors'
products
Supervision of quality assurance activities and personnel
Development and implementation of product performance standards in both international and internal environments
EXPERIENCE
TydenBrooks Security Products Group, Angola, IN
World's largest manufacturer of cargo security products for the rail, trucking, and intermodal transportation industries
Product Manager, Barrier Seals 11/09 - 3/13
Responsible for product line management, rationalization and expansion. Marketing department product management
for the combined cable and bolt seal product lines of the EJ Brooks Company, TydenBrammall, and the Stoffel Seal
Company, totaling $70 million in global sales.
Coordinated with sales, operations, and supply chain to ensure the proper supply of components and finished goods
were available to support changing customer demands.
TydenBrammall, Angola, IN
Leading manufacturer of cargo security seals, indicative, and barrier seals
Acting Regional Territory Sales Manager for the Southwest Sales Region 7/07 - 11/09
Sales management for Texas, Louisiana, Arkansas and Oklahoma
Expanded and retained existing customer relationships in chemical processing and food manufacturing environments.
Led company sales initiatives for Dow Chemical Global, Lyondell Equistar Basell, Tyson Foods, and other customers,
which represented the largest company territory with over $6 million in sales.
Federal Sales and Product Marketing Manager 4/04 - 11/09
Sold and marketed to the federal government. In June 2005, negotiated a GSA contract resulting in a sale of over one
million high-security bolt seals to US Customs and Border Protection.
W orked with Military Surface Deployment Defense Command to develop seal specifications for CENTCOM
destinations. Developed security seal specifications for missiles in the Foreign Military Sales program. Sold, marketed,
and advocated company interests to commercial associations including the Auto Industry Action Group and the
American Association of Exporters and Importers.
Provided on-site vendor qualification and product training for Tyden China engineering staff.
Quality Assurance Manager 4/03 - 4/04
Responsible for daily activities of the Quality Assurance staff in an ISO 9000:2008 environment including continuous
improvement, customer complaints, supplier qualification, and relationship maintenance.
Product Development Manager 4/98 - 4/04
Supervised the product development activities including multiple product management, prototyping, testing, domestic
and overseas vendor liaison, coordination of product development team activities, generation of product specifications
and testing procedures.
Provided marketing support through creation and oversight of company promotional literature, both internally and
through collaboration with a corporate advertising agency. Facilitated market research and strategic marketing
communications planning.
Acted as legal liaison for patent and trademark issues and procedures.
Manager, Marketing Services 80/20 Inc., Columbia City, IN 7/95 - 4/98
Manufacturers of the Industrial Erector Set, a system of T-slotted aluminum extrusions, fasteners, and accessories
Managed a creative group to implement and ensure on-time delivery of corporate marketing strategies and objectives.
Created pre-press marketing material on the Mac platform.
Product Designer Mattel Power Wheels, Inc., Fort Wayne, IN 10/94 - 6/95
Largest domestic manufacturer of battery-powered ride-on toys
Designed product from concept to production. One of two designers responsible for new product creation and updates
to existing lines.
Product Designer W estern Publishing Company, Inc., Racine, WI 2/93 - 9/94
Manufacturer of children's' books, games, puzzles, and activity products
Developed product from concept to manufacturing.
Product Designer American Plastic Toys, Inc., Walled Lake, MI 8/88 - 2/93
Manufacturer of injection molded toys and children's furniture
Industrial Designer, 3D Design Group Hasbro, Inc., Pawtucket, RI 6/87 - 6/88
Manufacturer of toys, games, puzzles, and activity products
EDUCATION
B.A. Industrial Design, Purdue University, West Lafayette, IN
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