Customer Service Administrative Assistant

Eva Gabriella Torres

*** * ***** ******, *** **** Raleigh, NC 27603

**************@*****.***

919-***-****

Objective To obtain an opportunity of employment.

Education

May 2013 East Carolina University Thomas Harriot College of Arts and Sciences, Greenville NC

Bachelor of Arts in English with a multidisciplinary minor in Social Science.

Experience

June 2013- AT&T, Durham, NC 2713

Present Retail Sales Consultant

• Utilized customer service to ensure the highest sales.

• Trained in the day-to-day workings of the business.

• Cataloged and stocked all products.

• Responsible for learning/pitching AT&Ts products and services.

• Responsible for additional required trainings to stay up to date on products.

March 2011- Sigma Gamma Rho Sorority Inc., Worldwide

2013 Sigma Gamma Rho: Treasurer, Chaplin, Publicity/Marketing Chair, Fundraising Chair

• Managed, allocated, and balanced a $5,000 budget. Documented all spending for the

sorority and provided financial reports for all funds. A thorough foundation in filing

and organizing financial records as well as financial planning.

• Liaison to organizations for non-profit fundraising. Used social skills to build a

trusting relationship between Sigma Gamma Rho and businesses.

• Trained in the business of promoting and selling of the brand.

May 2010- Nationwide Insurance, Kinston, NC 28501

September 2010 Administrative Assistant

• Executive correspondent for the company, including the evaluation of financial

matters.

• A thorough foundation in filing and organizing company records as well as a thorough

foundation in telemarketing.

• Used customer service to engender a credible relationship between Nationwide and its

constituents.

Training/Skills/Honors/Activities

• Over one hundred hours of community service in the Greenville/Kinston community

• Mastered in Microsoft Word, PowerPoint, Outlook, Access, and Excel

• Moderate fluency in Spanish

• Miss Kappa Alpha Psi Beauty Pageant Contestant

• Honor Roll

• Boys and Girls club mentor

• Advocate for abused woman at My Sisters Closet

• National Pan Hellenic Council Secretary & Fundraising Chair

• Opinions Writer for The East Carolinian

• President of ECU for Obama

• Organized and spoke at a press conference with Congressman Butterfield and former

Congressman Etheridge.

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