Customer Service Home Health

Location:

Stockbridge, GA

Posted:

August 19, 2013

Contact this candidate

Resume:

Krystal L. Carromero

***** ****** ****** *** *****

Stockbridge, GA 30281

Phone: 404-***-****

Email:****************@*****.***

Objective

My objective is to obtain a position with a diverse and quality driven company so that I may bring my quality performance, experience, great customer service and positive attitude. I am a team player, quick to learn and detailed oriented. I am fluent in both English and Spanish.

Education

• Florida Technical College October 2016

Health Service Administration

• Florida HealthCare Academy April 2013

High School Diploma

• Penn Foster College March 2013

Phlebotomy Certificate

• Winter Park Technical School June 2011

Certified Nursing Assistant

Home Health Aide Certified

Qualifications

• Basic care provider.

• Medical patient observer.

• Medical terminology.

• Venipuncture/ Blood Collection

• Safety and Infection control.

• Strong customer service skills.

• Basic computer functions.

• Clerical and Clinical duties.

• Typing speed fifty-two WPM

Employment

Senior Helpers March 2013- present

Home Health Aide

Responsible for some basic health care tasks, such as giving medicine, changing dressing, checking a patient's temperature and pulse rate and helping with artificial limbs or walking aides. Some home health aides who have advanced training may be able to assist patients with ventilators and other medical devices.

Share The Care Inc February 2012- present

Home Health Aide/Program Assistant

Responsible for taking care of patients who are suffering from Alzheimer’s and/ or Dementia in a facility doing daily activities, while their family or loved one are at work.

Connextions October 2010- January 2011

Non-Licensed Agent/ Customer Service

Make Outbound Verification calls for enrollment. Responsible for assessing, planning, implementing, and educate the Medicare holders about our product over the telephone.

Provide strong customer service by maintaining a strong knowledge of company's features.

Orlando Health August 2007- September 2009

Patient Attendant/ Diet Clerk

Place Order for Patients.

Deliver food to Patients and guest in rooms.

Provide strong customer service skills.

Reference

Mabel Medina Supervisor

Share the Care

1655 Peel Avenue Orlando, FL 32806

Phone: 407-***-****

Tracy Strunewitz LPN