Customer Service Manager

Lisa Robertson ********@***.***

**** ********* **. *******, **.95337 209-***-****

OBJECTIVE To obtain a position utilizing my customer service, computer and

communication skills as well as the ability to serve and support others to obtain a common

goal.

WORK HISTORY

Customer satisfaction representative Teamhealth West

Assistant Manager General Nutrition Center

Senior Home owner service representative K. Hovnanian Homes

Project Coordinator Creative Touch Interiors

Excel, Microsoft Word, Outlook

Supervising, sales, cashier

Scheduling home owner/contractor repairs, walk through, warranty

Managing flooring schedules, new installs, sizes, warranty/repairs

ACCOMPLISHMENTS

Supervised 9 employees

Created/implemented training binders

Reduced shrinkage

Maintained high number of completed warranty repairs

EDUCATION

General Education Manteca High/ Manteca Adult

CERTIFICATES

Effective Customer Service, Dealing with Difficult Personalities

EXCELLENT REFRENCES UPON REQUEST

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