Engineer Sales

[pic][pic][pic] JAGANMOHAN

CHOWDAM

PH NO: +1-601-***-****

E-Mail:

************@*****.***

Professional Summary

. Certified Wireless Network Engineer with 5+ years of Experience in Pre-

sales, design, implementation and optimization.

. Advanced knowledge of creating and deploying indoor and outdoor

wireless LAN networks in various environments.

. A good conceptual understanding of network infrastructure design best

practices.

. Highly effective at communicating plans, requirements, and results to

professionals at all management levels and technical backgrounds.

. Demonstrated experience in troubleshooting wireless systems and

management software.

. In-depth knowledge of test, measurement, and analysis techniques.

. Customer-focused and collaborative team player with highly adaptable

interpersonal skills.

. Superior interpersonal, analytical, and problem resolution abilities.

Certifications

Certification Exam Number

Cisco Certified Network Associate 640-802 (CCNA)

Cisco Certified Network Associate - 640-721 (IUWNE)

Wireless

Cisco Certified Network Professional CUWSS, IUWVN, IUWMS, IAUWS

- Wireless

Cisco Advanced Wireless LAN IUWNE, CUWSS,LCSAWLAN

Implementation Specialist

Cisco Advanced Wireless LAN Presales IUWNE, CUWSS,LCSAWLAN

Specialist

Cisco Certified Design Associate 640-864 (DESGN)

Key Competencies & Skills:

. Familiar with the current Cisco Product Line.

. Able to design a new scalable network utilizing key components

(switches, Wireless Controllers & Access Points)

. Demonstrable communication and people skills, with an ability,

capacity and skill to perceive access and manage the emotions of one's

self, of others and of groups.

. Awareness of ITSM and ITIL oriented processes in accordance with

network management requirements.

. Excellent command of the English language, both written and verbal,

with an ability to explain complex concepts at all levels.

. Commercially astute and able to assist service Delivery Management

achieve agreed Service Level Agreements.

. Proven track record in working with groups of people and the ability

to educate, enthuse, coach and mentor.

Professional Experience

Duration Organization Designation

October 2012 to Til Disys Solutions, Inc. Sr Network Engineer -

Date Wireless

Dec 2010 to Mar 2012 Dimension Data India Ltd, Consultant - Infra

(Datacraft) (Professional Services)

Jan 2008 to Dec CISCO SYSTEMS. (company red Senior Technical Support

2010 badge) Engineer.

Employer: Disys Solutions, Inc. - Cisco Gold Partner

Designation: Senior Network Engineer - Wireless

Specialization: Routing & Switching, Wireless and Mobility technologies.

Job Responsibilities:

Driving sales with superior technical expertise, customer focus, written and

verbal communication skills, account management skills, partner relationship

skills, and sales acumen.

Using industry best practices recommend and design customized Networking

Solutions to meet customer needs incorporating CISCO Wireless technologies.

Responsible to support all of the company's WLAN products, services, and

solutions to include:

Present and articulate the capabilities and values of Cisco WLAN solution versus

that of competitors.

Discuss, present, and meet with potential customers to explain the company's full

range of WLAN offerings - from conventional Cisco WLAN to differentiated

Solutions Integrator for the company's unique high density WLAN offerings.

Develop preliminary estimates, and final Proposal quotations, with accurate Bill

of Materials, for delivery to potential customers.

Develop responses to customer RFIs, RFPs for delivery to customers.

Will be responsible to design and implement secure and manageable Wireless

infrastructures, providing senior level engineering and operational support for

Wireless enforcement points and related LAN infrastructure while ensuring that a

broad and deep exposure to Wireless security and network best practices is

applied and utilized.

Plan, prepare and carry out Wireless system surveys including RF coverage and

performance measurements

Well versed with AirMagnet and Ekahau WiFi survey tools, Cisco Spectrum Expert,

and carrying out WiFi/RF surveys and spectrum scans. Arrange for demonstrations

or trial installations of equipment.

Keep informed on industry news and trends, products, services, competitors,

relevant information about legacy, existing, and emerging technologies, and the

latest product-line developments.

Employer: Dimension Data India Pvt Ltd an NTT Group Company

Designation: Consultant - Infra (Professional Services)

Specialization: Routing & Switching, Wireless and Mobility technologies.

Job Responsibilities:

. Participate in regular client sales meetings and conference calls with

the sales team: gather client requirements, qualify opportunity from a

technical perspective, gather information on client's environment,

look for additional opportunity, white board / scope potential rough

solution (if required) and recommend technical solutions.

. Lead or contribute to the technical delivery of projects that include

Design (HLD), configuration (LLD) and installation of technical

solutions (Routing, Switching, Wireless and WAN Optimization) that

meet client's expectations.

. Gather client requirements and data which may include site surveys,

system evaluation, system analysis, security analysis, and assessment

of client network topology.

. Drive proposal development and solution design: Confer with senior

engineers and subject matter experts (SME) to define the bounds and

aims of system implementations and generate solution design and

technical documents - scope of work (SOW); proposals; product

specifications; RFP, RFI, and RFQ responses; Visio diagrams;

hardware/software requirements (also known as Bill of Materials); cost-

benefit analysis, labor hours estimates for professional services

work.

. Build and maintain technical relationships with clients to maximize

opportunities within those clients.

. Perform advanced technical consulting, optimization and/or assessment

services for Enterprise or Service provider segment.

. Conduct Wireless Assessments which includes Wireless Site-Survey, RF

Assessment, Performance Assessment, 802.11n readiness Assessment,

Wireless Security Assessment to Analyze and Optimize Wireless

Performance for Clients.

. Conduct Technology Life Cycle Management Assessments to review

client's business/technical objective and determine Infrastructure

technology which drive or realize client's objective.

. Generate network high-level design document, assessment/consulting

documents.

. Perform simulation in lab as part of network design and Proof of

Concept. Planning, design and implementation consultation for Cisco

802.11n Clean Air technology pre-sales and Proof of Concepts (POCs).

. Perform analysis/review of large-scale network design, architecture

and conduct design workshop with clients.

Client: Cisco Systems Inc. Bangalore

Designation: Senior Technical Support Engineer

Designation in detail: Technical pre sales Engineer for Cisco Partners and

Resellers

Client / Project: Cisco Partner Helpline

Employer: MindRiver Information Technologies, Bangalore through franchise

SITEL

Job Responsibilities:

. Work closely with Cisco System Engineers (SE) and Channel Account

Managers (CAM) in winning the sales opportunities with Cisco partners.

. Providing technical product information to Cisco Partners and

Resellers, including assistance with network design and Product

Selection Guidance on a presales basis.

. Providing high level of technical pre-sales support for the following

areas: Routing and switching, network security, IP Telephony products

and Wireless technologies (technical and product support, planning of

networks, product selection, validation, pricing.)

. Provides Bill of Materials validation and explanation upon customer's

network requirements.

. Providing features and compatibility information on various Cisco

Products and technologies

. Own a case until resolution is reached, and assure the contact with

the Partner in every stage of the process.

. Coordinating Cisco's different Business Units for meeting Customer

Requirements

. Ensure prompt resolution of queries put forth by Cisco partners and

customers and maintain high customer satisfaction levels.

. Work closely with customer at all technical and management levels to

identify network capabilities and technical obstacles on engineering

and implementation of Cisco technology

. Helping the partner to select the right IOS and licensing in new

install and upgrade.

. Working on Cisco Product Configuration Tools like Dynamic

Configuration Tool, Pricing Tool etc.

. Delivering trainings on Cisco products to corporate clients.

. Ensure prompt resolution of queries put forth by Cisco partners and

customers and maintain high customer satisfaction levels.

. Assists and participates in developing RFI and RFQ responses.

. Reviewing network requirements and high level design.

Academic Profile

Examination School/College Class Year of %

Passing

B. Tech (IT) Sree Vidyanikethan First class 2006 60.3

Engg college,

Tirupati.

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