Manager Management

Ernest (Ernie) Leonard • 812-***-**** • Page * of 3

Ernest (Ernie) Leonard

PO Box 2601 Columbus, IN 47202

Cell 812-***-**** **********@*****.***

Experienced manager with extensive background in both retail and people management. Effective communicator at both the corporate and customer levels.

skills

Essential Skills: Retail management, verbal and written communication, technical communication, customer relationship management, problem-solving, attention to detail, organized, ability to multi-task, self-sufficient, self motivated, proactive, and capable of successfully training others.

Education and training

1. Associate of Business in Business Management; ITT School of Business, Indianapois, IN; 1985

Career Highlights

Rural King Farm Store - columbus, IN 2006 - Present

Floating Manager, Various Departments

Floating manager responsible for the operation of any department or store function where needed.

Management

1. Make sure that the setting and displaying of merchandise within the department is optimized to best promote the products being sold.

2. Insure that the department is staffed according to demand and that all staff are properly trained and knowledgeable about the products.

3. Communicate with District Managers in order for the store to function to corporate standards.

1. Communicate with Corporate Buyers to create and receive purchase orders in order to maintain the appropriate inventory within the department.

2. Perform accounting to balance out the cashiers drawers and generate the appropriate paperwork to make daily deposits.

3. Address the performance and responsibilities of those managed and address any issues as they arise.

Customer Support

1. Make sure that customer questions and needs are not only met, but met in a timely manner.

2. Address any problems or concerns the customer may have and relay that information to the appropriate individuals at the appropriate level.

hoosier lawn and landscaping – columbus, in 2001 - 2004

Foreman

Project Management

1. Schedule landscape jobs to insure that the necessary personnel, equipment, supplies and hardware were available at the appropriate time for timely project completion.

2. Communicate effectively with employees and suppliers so that everyone understands the job requirements.

3. Address any issue that might interfere with executing the project in a timely manner while maintaining quality service.

Quality/Customer Support

1. Make sure all jobs are executed according to plan while meeting the construction requirements and regulations.

2. Communicate with the customer to insure the job meets their expectations and address any issue that may arise.

E. Leonard stables – edinburgh, in 1985 - 2001

Owner/Operator of Public Race Horse Stable

1. Trained and handled horses to in order for them to successfully compete in various races throughout the country.

2. Maintain the health and wellbeing of the horses under my care.

3. As needed, race the horses

4. Invoice and collect payment for services.

5. Collect winnings and maintain accounting and paperwork

6. Communicate with owners on a daily basis.

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