Sales Customer Service
Resume:
Jonathan S. Martinez
Denver, CO 80236
*********@*****.***
Profile: Unique individual to fit an employer’s needs. I am capable of
holding responsibilities, and executing them in the best way
possible. Eager and quick to learn everything there is to
know about any job position. Continual effective people
skills as demonstrated in the past. I am Motivational towards
coworkers in a professional environment, therefore assisting
internal customers, as well as external customers.
Work experience: August2007-March2010:Jolee Management Company
Positions: Crew/Crew trainer- During this time I exhibited many
August 2007 leadership traits included, but not limited to: adaptability,
people skills,
-July 2008 memorization of systems, problem solving techniques,
effective time management, multi-tasking and secondary
duties.
July 2008 Certified Swing Manager- Utilization of above
mentioned skills in action, along with attempted to spread
those duties to employees under me. I also developed
-March 2010 skills in a broader array of subjects. A short few being:
Sales, Labor, effective shift control, product cost, schedules,
planned maintenance, equipment repair, service goals,
effective communication, shift preparation, inventory control,
security, and the hiring process.
July 2010-December 2010: Advantage Sales and
Marketing
Product Demonstrator-Demonstrated various
products at a Wal-mart was issued various products for
people to try. Those products varied from basic food items,
to pet items.
December 2010-March 2011: Spicy Pickle
Kitchen Manager-I used a deli slicer to slice meats
and cheeses, prepared sandwiches, operated a register,
provided customer service, cleanliness, and quality food.
Also trained new people, and oversaw that the kitchen was
performing efficiently and effectively.
Jonathan S. Martinez
2947 S. Wolff St.
Denver, CO 80236
*********@*****.***
April 2010-May2012: Wal-Mart
April 2011 Assembler-Built various products/helped out in the store
wherever needed.As an assembler my primary focus was
bikes and furniture, however during inventory time, I helped
prep the back room/sales floor. I helped a lot in sporting
goods, electronics, hardware and toys
-January 2011 departments. Furthermore I operated various power lifting
equipment, such as a scissor lift, a walkie stacker, and an
electric pallet jack, I was certified in each of those
machines.
January 2011Customer Service Supervisor (CSS)-
I supervised the cashiers, people greeters, cart
pushers, and service desk associates in a Wal-mart store,
furthermore I also was responsible for switching out the
money for the end of the day. I report, and called
-May 2012 in any problems with any equipment pertaining to the front
end, such as electric carts, the cart mule, along with all cash
registers in the store. I was responsible for inquiring about
any shortages, and regular register audits. I also oversaw all
operations pertaining to the registers, such as suspended
transaction, no sales, ect.
May 2012-July 2012: American Income Life
May 2012 Career Agent-
Essentially owned my own life insurance business,
and was licensed to sell life, health, and accidental
insurance on behalf of American Income Life. This was a
sales job, gained a plethora of sales and client service
experience. The company was a 100% union label
-July 2012 company; I was a member of Office Professional
International Union. American Income Life had a client base
lead system works through various unions, associations,
credit unions, and the community services known as the
child safe program, and internet SurfSafe program. On a
day to day basis I would contact prospects through the lead
system, attempt to meet with at least 10 prospects a week,
show them their no cost benefits, take referrals to also
receive the no cost benefits. After the no cost benefits I
would show them additional benefits that they may qualify.
100% commission insurance sales job, which paid off the
additional benefits.
Jonathan S. Martinez
2947 S. Wolff St.
Denver, CO 80236
*********@*****.***
Education:
John F. Kennedy High School
2885 S. Lamar St.
Denver, CO 80227
Metropolitan state college of Denver
Incomplete B.S. in Mechanical Engineering
Volunteer experiences:NEFE Model
Description: NEFE stands for The National Endowment for
Financial Education, in which I modeled (with a short
speaking part) for a short educational video about money
and spending.
JROTC: Final position-Brigade Operation and Training
Management Officer
Description: I oversaw all operations and training management
in the Denver JROTC program. This included
communicating events, such as annual, and special (events
designed specifically depending on various circumstances,
in my case a new school being built; they needed further
training in their respective jobs). Furthermore I maintained,
checked, and assisted in the processing of individual weekly
training schedules, and yearly master schedules for the 10
battalions (schools).I inspected each school in preparation
for their army, formal or informal, inspection. I was a highly
active participant in this program, as I also was in the men’s
competitive drill team, did color guard, along with assumed
command a couple of times since I was third in charge of
the city.
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