Management Sales

Lacena Schupp

**** ******* ****, • De Soto, KS **018 • United States

Home: 913-***-**** • ************@*****.***

Objective

Management or Supervisor position at an industry - leading company, utilizing using my

experiences, training and organizational skills in Hospitality Management.

Skills

•

ServSafe Certified food and alcohol

• A high-energy, enthusiastic and dependable individual who excels in challenging and

competitive environments.

• Maintain high energy while working 60 hours per week while attending school full-time.

• Demonstrated ability to assess risk and respond appropriately.

• Scheduling staff for a hotel.

• Management of hotel staff.

Education

A.A.S., Hotel and lodging management, 12/12

Johnson County Community College, Overland Park, KS

Courses in supervisory management, hotel accounting, risk management, hotel sales and

marketing and advanced hospitality management provided me with a comprehensive

management background. In addition, l learned skills through courses in housekeeping, front

office management, professional cooking, supervisory management, cost and managerial

accounting and beverage control.

Work Experience

10/12 -

Guest services Hilton President, Kansas City, MO

Present

• Greet and register incoming guests.

• Process guest folios and collect payment.

• Administer and manage cash handling responsibilities.

• Handle guest requests and concerns promptly and with courtesy.

• Assist guests with any inquiries regarding local entertainment,

restaurants or transportation.

• Maintain efficient and effective flow of information with guests and all

internal departments.

• Handle additional duties as needed by guests or management.

8/09 - Present Driver First Student, Shawnee, KS

Safely transporting children to and from school. Driving multiple routes each day.

4/10 - 10/12 AGM Days Inn, Olathe, KS

• Scheduled, assigned and supervised hotel staff to maintain efficient

and economical service.

• Purchasing for the entire hotel.

• Accounting discrepancies with guest or third party vendors.

• Training staff in a efficient manner.

12/02 - 4/10 Realtor Reece & Nichols, De Soto, Kansas

• Help clients determine the value of property they want to sell

• Provide tips to sellers to help stage property in order to appeal to

buyers

• Advertise listed property to other realtors and potential buyers

• Schedule showings and host open house events to potential buyers

can view the property

• Negotiate contracts with buyers and/or agents acting on their behalf,

and purchase agreements with sellers and/or their agents

• Educate sellers about disclosure requirements

• Facilitate and coordinate the closing process on behalf of clients

• Aide sellers through selling process and buyers through buying

process

• Assist prospective clients with identifying areas to look for property

and suitable properties for their needs

• Research listings of property for sale

Contact this candidate