Project Manager Software
Resume:
Mark Jeffery Taylor
McConnellsburg PA. 17233
E-mail: ******@*****.***
Phone: 717-***-****
May 2011 till Present, NORCRON LLC, McConnellsburg PA
Duties include: Installs, modifies and makes minor repairs to personal
computer hardware and software systems, and provides technical advice and
support to system users. Identifies and procures the hardware and software
needed to satisfy user requirements. Install hardware and peripheral
components such as monitors, keyboards, printers and disk drives on users'
premises. Load appropriate software packages such as operating systems,
networking components and office applications. Assist in the customization
and adaptation of existing programs to meet users' requirements. Provide
telephone, in-person and online support to end-users. Coordinate activities
with network services and information systems groups. Provide updates,
status and completion information to manager and/or users, via voice mail,
e-mail or in-person communication. Refer major hardware problems to service
personnel for correction. Connects users to networks and provides initial
training in facilities and applications. Administer e-mail and anti-virus
systems. Maintained VPN routers (Cisco). Administered Windows 2008r2
servers, DocsVault Document Management Database (SQL), and Hyper V servers.
Maintained secure backups for in house servers and data supported in the
field. Assist in research and procurement of computer accessories and
supplies. Assist technicians in field for security systems such as giant
voice, 911 systems, security cameras, CCTV, Access control, AMAG Servers
(Access Control, Video Management and Intrusion Detection), Video
Teleconferencing Centers (VTC), Emergency Operation Centers (EOC), and
Regional Operation Centers (ROC). These services were provided under a
subcontract with Honeywell in support of the U.S. Military for their Anti-
Terrorism and Force Protection (ATFP) program.
December 2006 till May 2011, K G Johnson Mechanical Contractor, Frederick
Duties include: Service plumber for 1-1/2 years. Went into office as
Assistant Project Manager / Estimator. Lost Assistant title after Sr. PM /
Estimator left company in March of 2010. Purchasing, Billing, project
managed jobs ranging from small tenants ($5000.00) to Office Bldgs and
parking garages ( 1.5 Million). Estimated and PM for 20 Target re-models in
the last year. I also maintain our small network. Contract review and
excecution. (Consisting of 6 workstations and 2 servers.)
April 2005 till December 2006, Arizona Lockbox and Fulfillment Co. Inc,
IT/Network Department Manager
Duties include: maintaining, monitoring, and securing the LAN and the WAN;
deploying security patches, hot fixes, and software updates; managing
licenses for software; recommending hardware and software purchases,
documenting network infrastructure. Workstation/Server repair and upgrades.
Upheld security standards for Bank vendor certification. Maintained SQL
Server 2000, Point of Entry system for data entry. Maintained firewall,
filters, url list, monitored/reported/documented for unauthorized network
usage. Serviced all HP printers/fax. Set up wireless access points thru out
data entry area. Managed and monitored VPN/VNC connections. Authored all
procedures both Network/Software. Processed incoming delimited/flat files
for fulfillment process. Managed encryption and security of outbound files.
Managed website, FTP services/software. Windows 2003, Windows 7, XP, SUSU
Linux. Maintained financial/personnel software, ADP, Quickbooks. Managed
VPN connections for file transfers and client database updates. Trained all
personnel selected software. Setup and maintained credit card processing
system POS software. Managed all "home worker" connections to internal data
entry system.
May 2002- March 2005 Landis Gardner, Waynesboro PA Network Admin
Duties included maintaining all network aspects. Win NT4, Arcsearve
backups, Raid Tec storage units using a flash version of Linux (SUSE 8.0)
NT administration and troubleshooting, Deployment of all Microsoft Office
products using SMS, Exchange 5.5 mail server using Outlook client with .ost
and .pst files, maintaining and monitoring TCP/IP. Installing and
maintaining Breezecom wireless Vlans.Evaluating new software and hardware.
Authoring network procedures. Maintaining software and hardware of Compaq
and HP Net servers. Windows Terminal server, SNA server, Web Server, FTP
Server. Supported network licensing for AutoCad
Jun 1984 - March 2002 Wellman Inc. Spinning Machine Operator, Training
Instructor
Data processing Started as a spinning machine operator for polyester
spinning Machine. Wrote all safety manuals and procedure manuals. Taught
SPC classes. Trained all forklift operators to OSHA standards. Audits and
progress reports on employees. After graduation from Computer Science
classes, worked with programmer on warehouse locator project for 5 years.
FORTRAN code testing and implementation. Removed BNC network and re-cabled
plant with Cat5.
Tech Education: Computer Science Associates degree from Fayetteville
Technical Institute, year of graduation - 1999 Tech Data Training Center,
Norcross, Georgia, Certificate of Diploma, Computer Education Training for
Microsoft Certification. Windows NT 4.0 Server Workstation Exchange Server
5.5
Certifications:MCP, Comp TIA A+ Certification, GoldSync Database
Certification, HP= Certain Workstation and printer certifications.
Expertise and Achievements:
Administered 200 plus networks running Novell, and Win 2k, Win XP. Linux.
Coordinated the setup and design of VLANS using Intel Managed Switches.
Worked 2 years on project interlinking accounting group.(Win2k and
Checkbook Solutions).Troubleshooting all flavors of PC's.
Built clones and worked for HP service center. Worked with the
administration and deployment of Adept document management
software.Certified in the Admin and service of the Goldsync customer
contact package for accounting.
Thank you for your consideration,
Mark Taylor
References
[pic]
[pic]
[pic]
[pic]
Contact this candidate