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Customer Service Representative

Cicero, Texas, 77036, United States
August 07, 2013

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Alexis Victoria C. McDuell

**** ***** **** **, *******, TX 77036

832 *** ****/832 *** ****


Operate windows XP, Excel, Power point MS Outlook, Med soft

• Knowledge of and experience with corporate and medical procedure

Excellent filing and organizational skills

Assist front office as well as back office

Experienced in handling confidential paperwork

Ability to take accurate phone messages and deliver messages promptly

Good customer relations background


Professional Experience Kaplan University / Work study clerk

Texas School of Business, Education department, Houston, TX

(5 month part time position)

• Answered phone, scheduled patients

• Greeted Students

• Assisted in updating students records

Burlington Coat Factory/ Customer Service representative

Retails / Customer service Department, Houston, TX

(1 year part time position)

Answered phone

Greeted guests

Handled large sums of money

Worked with very little instructions

Input very sensitive information for the clients

Randall’s Grocery store/ Cashier

Grocery, Cashier, Front sales associate, Houston, TX

(8 month part time position)

Answered phone

Greeted guests

Handled large sums of money

Handled returns and entry

Create displays for items featured\

Education Texas School of business, Houston, TX

Medical Billing and Coding Specialist

CPR Certified, since 2011

Texas Barber College Houston, TX

Cosmetology/Braiding Course

Graduated 04/2009

City of Atlanta Development work force Agency Atlanta,

GA Customer Service Representative

Graduated 05/2007

City of Atlanta Development Workforce Agency Atlanta,

GA Inter Office

Technology Graduated


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