Customer Service Administrative Assistant

yasmin ahmed *** Bellmar St. Houston, TX 770**-***-*** 7868 ***********@*****.***

medical administrative assistant

Objective

Seeking a challenging medical administrative position utilizing my education, experience, and professional

demeanor.

Skills

Medical Administrative Assistant with educational training and professional administrative skills that include, but are not

limited to the following:

Basic Billing & Coding Procedures Appointment Scheduling CPR Certification

Insurance Claims (filing, appeals, & denials) Accounts Receivable Microsoft 2007 Word & Excel

Insurance verifications & Authorizations Medical Records & Medical Terminology

Patient Payment Calculations Documentation Data entry (35+WPM)

HIPAA & OSHA Trained

Education & Certifications

Medical Administrative Assistant (MAA) 05/2010 – 01/2011

Everest Institute: Greenspoint – Houston, TX.

CPR Certified (BLS) 07/2010

Everest Institute: Greenspoint – Houston, TX.

High School Diploma 09/1997 – 05/2000

Spring Woods High School: Houston, TX.

Work Experience

American Quality Electric 05/01/2012 present

Office Manager

• Dispatch calls to Electricians

• Maintain the weekly schedule

• Verify coverage for home warranty

• Customer service

• Post Credit Card payments

AHF Financial Service Inc. (Extern site) 12/20/2010 01/19/2012

Telecommunications and Collections (Medical)

• Telecommunications, data entry, computer processing, account receivable

• Insurance claims, billing, Insurance appeals, pre certification letters

• Patient payment calculation, collections, posting payments

• Medical Records rebill corrected claims.

• Patient consultations regarding bills

• Sonic Drive In.(Gessner Quick Stop/Petroleum Wholesale Inc.) 2009 12/20/2010

• Carhop/Switchboard

• Exercise professional customer service

• Balance and maintained account receivable

• Prepare and dispatch orders to proper locations

Petroleum Wholesale Inc. 2004 2006

Assistant manager

• Assisted in bookkeeping, created employee schedules, and prepared payroll checks

• Balanced and maintained accounts receivable

• Organized and maintained the cleanliness of the store

References available upon request

Contact this candidate