Customer Service High School
Resume:
Karla A. Birtchman
**** *********** **. ************, ** 46221 317-***-****
OBJECTIVE
Looking for a career that best fits my personality and provides me with an opportunity of challenges and growth within a company.
EXPERIENCE
Indiana Horse Racing Commission Shelbyville, IN
- Collect Urine Samples from Race Horses for drug testing.
- Maintain and follow proper collection techniques to minimize contamination.
- Clean and sanitize barn per protocols.
JR Brothers Greenwood, IN
- OTR Driver - Tractor and 53' Trailer
- Reefer (refrigerated goods)
- Maintained safety at all times behind the wheel, and observed the Smith System.
- Traveled from Midwest to California and then back East.
JS Mundi Indianapolis, IN
- OTR Driver - Tractor and 53' Trailer
- Reefer (refrigerated goods)
-Maintained safety at all times behind the wheel, and observed the Smith System.
- Traveled from Midwest to California and then back East.
Werner Enterprises Omaha, Nebraska
- OTR Driver - Tractor and 53' Trailer
- Dry Van
- Maintained safety at all times behind the wheel. Observed the Smith System.
Allstate Insurance Company Indianapolis, IN
- Answered incoming calls for the claims center. Provided customer service for all customers and claimants who needed assistance with claims (auto, home, renter, motorcycle, and catastrophe). - Answered any question the customers and claimants may have had, set appointments for rental cars, replacement housing, and repair/replacement for the insured property.
- Learned Allstate’s new program software in one week and was able to assist with training other processors, and aid in clearing tasks.
FedEx Indianapolis, IN
- Sorted packaging by city codes, and made sure they were sent to the proper facility.
- Drove a “TUG” to ensure that the proper shipments were loaded on the proper flights.
Protection Plus, INC Indianapolis, IN
- Provided safe work site environments for construction and utility companies by doing traffic control.
- Did site patrols to maintain a secure facility at different contract locations.
- Managed anywhere from 1-4 people on some sites, and traveled throughout Indianapolis.
Girl Scouts of the Hoosier Capital Indianapolis, IN
- In charge of 8-30 children on a daily basis, teaching songs, games, cooking, tent pitching and horseback riding.
- In charge of scheduling and medications of children on a daily basis.
- Shared my extensive knowledge of horses and animals with children and adults in order to maintain a safe environment for the children while at the barn.
-Taught Horseback Riding Lessons while trained as a CHA Instructor.
Pep Boys Midwest DC Plainfield, IN
- Picking orders, and packing totes in a warehouse environment.
- Scanned orders packed.
Sisters of St. Benedict - Benedict Inn Beech Grove, IN
- Lifeguarding pool for early morning classes and evening classes.
- Collect Money from patrons when coming in for classes.
- Maintain Safety for patrons, and control entry in to the pool area.
Subway Indianapolis, IN
- Serve customers.
- Maintain a clean working environment.
- Restock items where needed.
EDUCATION
Decatur Central High School Indianapolis, IN
August 1998-May 2002
Graduated
Ivy Tech State College Indianapolis, IN
August 2002-May 2004
Studied Fire Science and Automotive
C1 Truck Driving School Indianapolis, IN
June 2010-July 2010
CDL Class-A Training
Vet Tech Institute Indianapolis, IN
March 2013 - Present
Working on attaining a bachelors in Animal Technology.
Co-head of Adoption Committee
Clean kennels and handle animals.
Contact this candidate