Mea Pickens

337-***-**** or 337-***-****

**** *** **. *********, ** 70601

ab3vci@r.postjobfree.com

Executive Summary

Exploring Hotel Houskeeping Management opportunities, driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills.

Core Qualifications

Bilingual

Inventory control

Operations management

Compensation/benefits administration

Policy/program development

Employee Scheduling budget adherence. Effectively manage accounts payable,general operations, and customer service functions.

Calm under pressure

Budget Forecast

Professional Experience

Military Police November 2007 to Current The United States Navy - Great Lakes, IL Guarding all government property in view! checked ID cards, security, patrol the naval grounds and also work on case's dealing with military families.

Lead supervisor March 2006 to Current HHS/Christus St. Patrick Hospital - Lake Charles, louisiana Inspect room, clean room, take in call from nurses on all units of the hospital, count linen, Pass out linen to all floors of the hospital, monitor labor times, and general operations.

Supervisor September 2012 to January 2013 Aramark/lafayette General Hospital - Lafayette, Louisiana Served as mentor to junior team members.Surpassed revenue goals in four consecutive quarters.Reduced and controlled expenses by formulating roll out to not only the housekeepers but also the management team as a whole. Analyzed inventory,labor hours, the completion time of room cleaning, office's, and other area's. Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.

Inspecting Supervisor June 2012 to January 2013 Marriott Residence Inn - Lafayette, Louisiana Managed team of 10-25 of professional housekeeping employee's.Defined strategy and business plan for Lafayette area hotel that were affiliated with the Marriott company.Directed strategic initiatives to achieve guest relations, guest satisfaction, clean environment rooms with many extra amenities, designing a forecast whereas there were three employee's on call incase of an over flow of bussiness not projected.

Field Supervisor March 2007 to July 2012 Rescare - Lafayette, Louisiana Scheduling, having quaterly interviews with patients at the comfort of there own home's, perpared and review all incendient report in my area of coverage,assisted client to doctor appointments and interview's with social workers, also helped bath,feed,replaced sitter,cooked, general cleaning, and assisted with shopping for the disabled.

Acting Store Manager June 2001 to April 2006 Burger king - Carencro, louisiana Monitor and forecast expenses to ensure strict Inventory control.

Employee Scheduling budget adherence. Effectively manage accounts payable,general operations, and customer service functions. Review inventory regularly to ensure that efficient stock levels are

maintained. Implemented and maintained all company policies and procedures involving operations,customer service, sales and marketing, purchasing, administration, and management training as well as hiring crew members.

Assistant Manager August 2006 to December 2004 Whataburger - Humble, Texas Intensive restaurant management training for a course of eight weeks at a training restaurant store in North Houston, Texas. planned,establish, and monitored achievement of sale targets. perform financial task such as bookkeeping and bank reconciliation. prepared truck orders, checked trucks in on delivery day, made sure food wasn't in danger temperature zone, rotated old products first and new products last.

Layaway Dept. Manager June 2002 to April 2003 K-Mart - Great Lakes, Louisiana worked the register, put up layaways, did end of the day reports, made calls to customers about there layaways, kept an inventory work order,and Built financial model for new business unit.

Education

High School Diploma : 2001 Northwest High School - Opelousas, Louisiana, USA graduated with a 3.5 GPA

Affiliations

Leadership Development Program Safe Serv certification Police Academy