Keri Hacker
Huntington, Indiana, 46750 United States
**********@*****.***
PROFESSIONAL EXPERIENCE
Pathfinder Services Huntinton, IN United States
Residential Assistant Jul 2009 – present
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or
case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and
grooming.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and
companionship.
Administer prescribed oral medications under written direction of physician or as directed by home care nurse and
aide.
Marsh Supermarkets Huntington, IN United States
Assistant Office Manager Jun 2004 – Apr 2009
Resolve customer complaints and answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or
disputes.
Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor
work activities, and evaluate performance.
Maintain records pertaining to inventory, personnel, orders, supplies, and machine maintenance.
Compute figures such as balances, totals, and commissions.
Coordinate or perform activities associated with shipping, receiving, distribution, and transportation.
Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating
calculators or computers to work with pay records, invoices, balance sheets and other documents.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific
destinations.
File and maintain records.
Keep a current record of staff members' whereabouts and availability.
Collect, sort, distribute and prepare mail, messages and courier deliveries.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and
scheduling appointments.
EDUCATION
INTERNATIONAL BUSINESS COLLEGE Fort Wayne, IN United States
Completed coursework towards Associates Degree/ Graphic Design
ADDITIONAL SKILLS
Extremely fast typist (WPM: 70), Skilled in Microsoft Office, Experience handling customer calls, Proficient in
Microsoft and Macintosh equipment
CAREER OBJECTIVE
Desiring an empowering position in a progressive work environment where I may use my work skills and talents make
a positive contribution to the organization.
1146 Superior St Huntington,, Indiana,, 46750 United States 260-***-**** **********@*****.***
1146 Superior St Huntington,, Indiana,, 46750 United States 260-***-**** **********@*****.***