Tam Nguyen, MBA, MAFM, CPA
**** ****** ***** *****: 678-***-****
Norcross, GA 30071 email: ***********@*****.***
SUMMARY Seasoned Accounting and Auditing professional acknowledged for
calming demeanor to alleviate conflict and produce positive,
effective results. Relish in the challenges of resolving long-term
accounting and control issues, which influence control
implementation and error reduction. Experienced in effectively
learning multiple systems and using them to identify, research,
and resolve accounting discrepancies or audit issues. Recognized
professional able to work independently effectively but also
within a team environment focused on the objective by streamlining
team members.
AREA OF EXPERTISE
. Sarbanes-Oxley (SOX) Compliance
. Statement on Standards for Attestation Engagements (SSAE) No. 16
. Financial Analysis and Management Reporting
. Strategic Financial and Business Planning
. Project Management and Matrix Formulation
. Extensive knowledge in Accounting and Finance
. Analysis and reconciliation of large accounting data
COMPUTER SKILLS
. Microsoft Office (Word, Excel: Pivot table, V-Lookup, etc.,
Access, PowerPoint)
. PeopleSoft, BI Publisher, Vitech, FARO, Check Free Recon,
Millennium, etc.
. MetLife Internal Applications (GPAY, Vantage, FMS, PCTS, etc.)
. Lotus Notes, ACS, and Banking Tracking Systems
. LexisNexis
EXPERIENCE Metropolitan Life Insurance Company Alpharetta, GA
Sr. Operational and Accounting Controls Consultant July 2009 -
Present
Full-time employee - 40 hours per week
. Assisted Controllers with various reconciliation projects
between administrative system, Ledger and Sub-Ledger to resolve
outstanding balance built-up over years
. Responsible for addressing and resolving inquiries from internal
and external auditors relating to controls
. Coordinated with management team to ensure sufficient
documentation is provided to internal and external auditors for
SOX Testing, SSAE16 audits, Financial Statement audits, other
State audits, etc.
. Collaborated with internal and external auditors including
Deloitte & Touche and many State examiners to obtain audit
scopes and deadlines and ensure all requested documentation is
received in a timely manner
. Established periodic meetings with management team to ensure
SSAE16 controls are accurately updated to avoid failure of
future audit
. Analyzed operating process and system access issues for possible
fraud commitment and offered recommendation for enhancement
. Evaluated fraudulent cases occurred within the company to
ascertain possible controls and proposed to senior management,
and developed procedure for monthly analytical review and
sampling of high risk fraudulent transactions
. Reconciled Journal Entries posted to Ledger to ensure accuracy
and compliance with control expectations
. Performed Annual SOX recertification and quarterly review of
system access to ensure maintaining appropriate user access
. Established Role Based Profiles for CBF systems and developed
documentation for system training purposes.
Financial Control Analyst - Team Leader May
2007 - July 2009
Full-time employee - 40 hours per week
. Streamlined accounting, operating process and system training
across teams
. Coached team members with difficult reconciliation discrepancies
and issues
. Directed workflow, managed and trained Financial Controls
associates to ensure timely and accurate deposits, as well as
maintained clean reconciliations.
. Established weekly Cash and Suspense metrics for management
meetings
. Reviewed, approved and posted over 300 General Ledger journal
entries monthly, to ensure proper and timely financial
reporting.
. Responsible for month-end process which included regulatory
reporting, general ledger to report P&L reconciliation, and
posting journal entries
. Reviewed and approved payroll of over 120 employees processed to
PeopleSoft by team members to ensure overtime are paid
accurately
. Involved in multiple Ad Hoc Projects for system enhancement, new
system/application implementation and automated processing
Financial Control Analyst
July 2005 - May 2007
Full-time employee - 40 hours per week
. Performed reconciliation for various Cash and Suspense accounts,
which involved identifying, researching and resolving issues
. Conducted Zero-balance accounting on the Ledger and
Administrative systems
. Reconciled lock box deposits to ensure timely and accurately
processing
. Participated in all aspects of the month-end close process,
which include reconciliations, classification and journalizing
of transactions and month-end internal financial reporting
. Processed remittance check and wire deposits (lock boxes and
KAPS)
. Performed 3-Way Reconciliation (PACS, Ledger and Recon) for over
$1B accounts
. Processed Payroll for over 120 employees and ran detail report
for management review
Stone Mountain Immediate Medical Care Stone Mountain, GA
Manager Assistant December 2002 - July 2005
Par-time employee - 20 hours per week
. Audited the daily cash flow, and conciliated patients monthly
financial balance
. Assisted in the development of details financial performance
closing report
. Developed and maintained project tracking patient records
. Organized and maintained file system, file correspondence and
other records
. Maintained confidentiality of proprietary information and
documents
. Reviewed and routed incoming/outgoing mails and correspondence
. Created policies to satisfy and exceed patient needs and
expectations
. Created work schedules and maintained Outlook calendar
EDUCATION Devry University, Keller Graduate School of Management
Atlanta, GA
Master of Accounting and Financial Management (MAFM)
December 2012
Master of Business Administration (MBA), Accounting and Finance
February 2010
Georgia State University, Robinson College of Business
Atlanta, GA
Bachelor of Business Administration, Decision Science/Business
Analysis May 2005