Healthcare Administrator

Suzanne E. Bilodeau, MA, LLP

*** **********, *********, ** ***** . 248-***-**** . ***************@*****.***

State of Michigan Board of Psychology License #: 630*******

National Provider Identification (NPI) #: 199*******

TARGETED EXPERIENCE

Excel Cognitive Services, LLC, Southfield, MI

3/13-7/13

Clinicial Administrator

Managed daily office activities; provided counseling services on an as-needed basis

Billed clinical procedures to no-fault auto insurance

Communicated with insurance companies and law firms

Addressed/resolved client and staff issues

Blue Water Counseling, Fort Gratiot/Rochester Hills, MI

7/11-3/13

Clinician

Provided counseling services to children, adolescents, adults, and families

Provided psychological testing services to Port Huron Area School District

Created and maintained clinical notes in accordance with CARF and HIPAA regulations

Participated in supervision and staff meetings

The Marketing Collaborative, Bloomfield Hills, MI

5/11-present

Social Media/Marketing Assistant

Manage client databases and accounts

General office duties (organizing, filing, etc.)

Create and distribute email blasts and campaigns

Assist at company events outside the office

Oakland Psychiatric Associates, Clarkston/Pontiac, MI

1/11-6/12

Clinician/Internship Coordinator

Provided counseling services to adolescents and adults

Assisted interns/residents with clinical documentation and office procedures

Created and maintained clinical notes in accordance with CARF and HIPAA regulations

Maintained personal clinical schedule

Oakland Community College, Royal Oak, MI

9/11-12/11

Adjunct Faculty

Course taught: Organizational Psychology

Advanced Psychiatric Intervention, Clarkston, MI

2/10-12/10

Cliniian/Administrative Assistant

Provided counseling services to adolescents and adults

Verified insurance benefits; answered phones; created appointments

Called in prescriptions to pharmacies

General office duties (filing, organizing, etc.)

NeuroHealth Associates, PLC, Clarkston/Rochester, MI

2/10-12/10

Clinician/Assistant Internship Coordinator

Provided counseling services to adolescents and adults

Assisted interns/residents with clinical documentation and office procedures

General office duties (answering phones, making appointments, verifying insurance

benefits)

Assisted with various company projects and marketing ventures

MIXX Salon & Spa, Rochester, MI

8/09-2/10

Receptionist

Worked extensively with clients and stylists

Managed till; answered and placed telephone calls

Managed stylists' schedules

General front desk duties (organization, sales, cleaning)

Suzanne E. Bilodeau, MA, LLP

163 Glenburnie . Clarkston, MI 48346 . 248-***-**** . ***************@*****.***

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Northland Clinic, Rochester Hills/Southfield, MI

1/09-7/09

Intern (in partial fulfillment of graduation requirements)

Provided counseling services (as intern, under direct supervision) to children,

adolescents, and adults

Provided a variety of psychological evaluation services to clients, as needed

Assisted other therapists and supervisor with daily tasks

Participated in weekly supervision and monthly case conferences

Voyage Counseling Center/Counseling and Development Center, Farmington Hills, MI

9/08-1/09

Intern (in partial fulfillment of graduation requirements)

Provided counseling services (as intern, under direct supervision) to adolescents and

adults

Assisted office staff with tasks

Assisted other therapists and supervisor with daily tasks

Participated in weekly supervision and case conferences

Triad Associates, P.C., Clarkston, MI

5/07-8/08

Office Assistant/Biller

Answered and placed telephone calls; provided billing services

Communicated with patients, physicians, pharmacies, and insurance companies

Assisted therapists with daily tasks, such as preparing daily schedules

Facilitated communication between therapists/psychiatrist and patients, including

filling prescriptions for patients

EDUCATION

Master of Arts, Clinical and Humanistic Psychology

July 2009

The Michigan School of Professional Psychology, Farmington Hills, MI

G.P.A.: 3.78

Thesis: The Experience of Shame and the Use of Coping Mechanisms in Children of

Alcoholic Parents

Bachelor of Science, Psychology

December 2007

Central Michigan University, Mt. Pleasant, MI

Minor in Human Development

Psychology G.P.A.: 3.3; Overall G.P.A.: 3.22

Dean's List, fall semester 2005-2006 and spring semester 2006-2007

Psychology Department Award of Excellence, November 2007

PERTINENT COURSE PROJECTS

Degrees of Affect in Children's Responses to Thematic Aperception Test, Graduate

Student Assistant

Coded children's responses to the TAT

Parent/Child Interaction in Various Play Situations, Graduate Student Assistant

Transcribed audio and video files verbatim into Word documents

Results of study presented at national conference and subsequently published

Infant Sleep Study, Research Assistant

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