Manager Sales
Resume:
Jonathan "Jon" Keen
Bristol, VA 24202
********@*******.***
Education
Masters of Business Administration-M.B.A.
King College- Bristol, TN
Specialization: Marketing
Final GPA: 3.71
Bachelor of Science, Business Administration
The University of Virginia's College at Wise
Major GPA 3.4/4.0
Experience
Retail Store Manager
Sept 05 - Present
Sprint Nextel Corporation - Bristol, VA
. Finished #1 among all Store managers in the 2007 Presidents Club
Competition
. Finished #1 among all Store managers in the 2009 Presidents Club
Competition
. Oversee all Day-to-Day operations of a Sprint Store
. Conducted all recruiting & hiring for Store
. Retail Store Manger Lead Position that interviewed all Tri-cities
employees hired as a 2nd level of the interview screening process from
2007-2010
. Successfully hired and promoted 9 employees into management positions
since Sept '05
. #1 attrition rate for Retail Sales Stores for the year of 2007;
. #1 attrition rate for Retail Sales Stores for the Year of 2008
. #1 attrition rate for Retail Sales Stores for the Year of 2009
. Conducted Training for New Hires as well as on-going weekly trainings
for current staff on systems and other tools utilized to assist
customers.
. Successfully ran large marketing events for Tri-cities area ( Sprint
Night @ Bristol Motor Speedway Race, Ride Revolution, Trail Days,
ETC.)
. Conduct weekly staff meetings to educate staff on upcoming promotions
and events.
. Responsible for passing monthly store audits for cash, inventory,
security, human resources, record retainment, & overall operations
. Monitor staff performance and provide them with Individual Development
Plans.
. Responsibility for all inventory & planogram for store
. Produced Lead that landed 94 line highlands CSB account and Led Sales
Staff to Generate quality business Leads
. Perform all scheduling duties
. Worked as a mobile Manager if an East Region Store had staffing issues
. Successfully Converted Bristol Store into a consistent performing
store from an underachieving location
. Proven Leadership Skills; Up to 8 employees direct report.
. Money Motivated and Driven to be #1 in all areas of my job
Assistant Manager
Sprint Nextel Corporation- Johnson City TN
Sept '04- Sept '05
. Consistently met all sales objectives
. Conduct Training for New Hires as well as current staff on systems and
other tools utilized to assist customers.
. Lead Sales Team
. Conducted all interviewing for Johnson City Store
. Set Up Employee Days to bring business in to the store
Retail Account Executive
Sprint Nextel Corporation- Bristol VA
June '02- Sept '04
. Sell Sprint PCS products
. Lead store in individual sales 23 out of 24 months
. Consistently #1 Sales associate in East Region
Assistant Manager June 00 - June '02
Alamo Neighborhood Car Rental - Charleston, SC
. Served as Mobile Interim Manager for Company
. Tracked Fleet of 100 + Vehicles on Daily Basis
. Performed Accounting for Branch Office, including entire billing
process
. Coordinated Vehicle Maintenance and Repairs with Local Shops
. Coordinated Marketing for Branch Office
. Sustained a Working Relationship with Local Insurance Companies, Car
Dealerships, and Body Shops
. All Scheduling For Location
. 5 direct report Manager Trainees
Resident Assistant August 99 - June
00
University of Virginia's College's College at Wise - Wise, VA
. Supervised 30 College Students on a Daily Basis
. Attended Meetings, Training Sessions, and In-services regularly
. Conducted 4 Education Programs Per Semester for Residential Students
. Served as a Role Model and Liaison for Residents
Maintenance Worker May 99 - Sept.
99
University of Virginia's College at Wise - Wise, VA
. Cut Grass 6 Hours Daily
. Campus Detail: pick up waste material
Waiter/Cook May 98 - Sept.
98
Buffalo's Caf - Raleigh, NC
. Served as a Cook and Waiter for the Restaurant
. Performed Kitchen and Dining Room Clean-up work
Student Recruiter May 97 - Aug.
97
Southwest Virginia Community College - Richlands, VA
. Contacted Recent High School Graduates
. Attended Community Events to Recruit Potential Students
. Expanded the College's Recruiting Effort, targeting the non-
traditional students with a great deal of success
Tele-surveyor May 96 - Aug.
96
Issues and Answers - Grundy, VA
. Conducted Telephone surveys to Random People in the United States
. Attended Meetings for Education on Survey Materials
Computer Skills Interests
WordPerfect Creative Writing
. Lotus 1-2-3 Camping
. Microsoft Word Traveling
. Microsoft Power Point Live Music
. Microsoft Excel Theatre
. Internet
References Available upon Request
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