Manager Sales
Resume:
Jason Butler
**** ******* ***** ***** *******, VA 20170
703-***-**** (h.) 917-***-**** (c.)
e-mail: ************@*****.***
Career Summary
An experienced hospitality industry professional with more than 20 years
exposure in Event Management, Hotel Operations, Food and Beverage and Event
Operations. Strong leadership skills focused on results and continuous
improvements in guest satisfaction, event satisfaction and associate
satisfaction. Key strengths include:
Team leadership Large, high-profile groups
Customer satisfaction Budget compliance
Employee relations Sales and profitability
Professional Experience
1991 - present MARRIOTT INTERNATIONAL, INC., HQ: Bethesda, MD
Senior Event Manager - Bethesda North Marriott
Bethesda, MD (2012-2013)
Responsible for coordination of group events of up to 1,500 guests, 400
sleeping rooms and conference space of 45,500 square feet
Manage all aspects of large events coordination: planning, transportation,
rooming lists, food and beverage, AV equipment, room design, off-site
activities, entertainment, final billing
Manage a staff of 2 Events Coordinators, and 1 Reservation Coordinator
#1 Team in ESS in the Eastern Region in 2012
Senior Event Manager - Renaissance Downtown Columbus Hotel Columbus, OH
(2009-2012)
Responsible for coordination of group events of up to 1,000 guests, 200
sleeping rooms and conference space of 22,500 square feet
Manage all aspects of large events coordination: planning, transportation,
rooming lists, food and beverage, AV equipment, room design, off-site
activities, entertainment, final billing
Manage a staff of 2 Events Coordinators, and 1 Reservation Coordinator
Won "Manager of the Quarter" award (1Q2010)
Senior Event Services Manager - J.W. Marriott Starr Pass Resort & Spa,
Tucson, AZ (2006-2009)
Responsible for coordination of group events of up to 1,000 guests, 600
sleeping rooms and conference space yielding approximately $16,000,000
revenue annually (+9.8% by surpassing original budget from $15,200,000 by
$1,500,000).
Managed a staff of 2 managers, 2 supervisors, and 18 employees.
Jason Butler (p. 2)
Senior Event Services Manager - J.W. Marriott Starr Pass Resort & Spa,
Tucson, AZ (2006-2009) - cont'd
Coordinated activities of 3 departments (Banquets, Event Planning and
Technology); served as principal liaison with event customer.
Consistently won highest honors for employee satisfaction (#1 for brand)
and employee engagement (100%) scores.
Won national recognition as Marriott's "Event Team of the Year" (2008).
Won "Gold Key/Gold Platter" award of excellence from Meetings & Conventions
magazine (2007 & 2008).
Senior Event Manager: Corporate & Groups - Marriott Newark Airport, Newark
NJ (2005-2006)
Average Events: 50-400 attendees, 100+ sleeping rooms, up to $350,000
budget
Handled all aspects of large events coordination: planning,
transportation, rooming lists, food and beverage, AV equipment, room
design, off-site activities, entertainment, final billing
Manage a staff of 2 Event Management Coordinators
Director, Event Operations - Marriott Rihga Royal Hotel, New York, NY (2004-
2005)
Accountable for all aspects of in-house groups from sales turnover process
to billing completion
Managed a staff of 1 Manager and 14 employees
Managed a labor contract of 20 employees without arbitration or grievance
complaints
Worked closely with high-profile clientele, including professional athletes
and entertainment industry
Marriott Westfields Hotel, Chantilly, VA
Senior Event Manager: Large Corporate Groups. (2002-2004)
Event Manager - Small Groups (2000-2002)
Conference Services Manager (1998-2000)
Successfully managed groups up to 500+ attendees, 300+ sleeping rooms,
yielding a revenue of up to $600,000 per group
Handled all large, high-profile, corporate meetings coordination:
planning, transportation, rooming lists, food and beverage, AV equipment,
room design, off-site activities, entertainment, final billing
Managed staff of 3 Event Manager Coordinators
Often handled high volume of concurrent groups
Won Event Management Team of the Year 2003 Mid-Atlantic Region
Consistently obtained Event Satisfaction overall score in the top 10% of
MHRS 2003
Earlier career (1991-1998): Various guest services and Back-of-House staff
positions at Marriott Chantilly.
Jason Butler (p. 3)
Education & Professional Development
Texas Tech University (1986 - 1987)
Marriott Professional Development seminars
Marriott Sales School 2002
Event Management Training (Smart Track) 2008
Beverage Certification (Smart Track) 2008
Marriott Interviewer Certification Training 2009
Franklin Covey - Leading Across Generations 2008
Other Qualifications
Computer Skills: Microsoft Office (Word, Excel, Powerpoint, Outlook);
Meeting Matrix; Labor Management Systems (payroll), Delphi, NGS, CI\TY
Key Competencies: Scheduling, Customer satisfaction, Employee
satisfaction, Teamwork
Contact this candidate