Sales Project Manager

Jeffrey T. Dische • *** Rosedale Avenue • Wayne, PA 19087 • (610) 331 - 4290

*************@*****.***

EXPERIENCE

INTERNATIONAL SOS Trevose, PA

Corporate Account Manager 2007 – Present

Responsible for building and maintaining client relationships with over 150 corporate accounts.

• Manage and support the needs of clients as their main point of contact. Clients include:

American Red Cross Lockheed Martin Corp. Smithsonian Institute

Caterpillar, Inc. Marriott/Ritz-Carlton Sony Corp.

E.I. duPont McDonald’s Corp. US Department of State

Georgia-Pacific SC Johnson & Son, Inc. Westinghouse Electric Co.

• Drive the renewal process for membership and online programs; last fiscal year at 117% of annual

revenue goal with 100% client retention.

• Identify opportunities to sell additional solutions to clients.

• Develop and oversee the formal sales referral process with our joint venture partners.

• Design and conduct the sales portion of the new employee induction for the Americas region.

• Create membership brochures and user guides for use by clients and the sales team.

• Mentor new members to the account management team and provide ongoing training and guidance.

• Partner with Operations, Accounting, Commercial Desk, Online, Management, and other teams on a daily

basis to respond to client needs.

• Implement programs and assist clients with explanation and dissemination of program details to

worldwide employees.

• Participate on Alarm Center Crisis Team, Aetna Procedures Team, and Sales & Renewal Process Team.

• Represent International SOS at conventions and client benefit and wellness fairs.

• Lead and organize Alarm Center tours and on-site meetings for clients visiting International SOS.

Special Assignment: Resource and Project Manager 2010 – 2012

Responsible for the overall management of medical and security staffing engagements for clients based in

the Americas, from proposal development through project completion.

• Clients included:

Apple Inc. Fidelity Investments JP Morgan Chase

Ashland Inc. FIFA Kimberly-Clark Corporation

Corning, Incorporated Fluor United Parcel Service, Inc.

Disney/ESPN Goldman Sachs & Co. Whirlpool Corporation

• Managed logistical aspects of the Corporate Medical Director program; responsibilities included

developing annual agendas and projects for the Medical Directors, maintaining client and physician

contracts, developing quarterly reports, and identifying and exploring further opportunities with clients.

• Globally formalized the product offering and project management of VIP trip staffing.

• Established and managed the process work flow for consulting and staffing proposal development.

• Identified, recruited, and trained staffing resources for all medical services engagements.

• Liaised with client representatives to communicate status of projects and problem-solve on issues

affecting the delivery of services.

• Managed project quality and client satisfaction throughout project life cycles.

• Coordinated and consolidated country-specific information related to medical infrastructure and medical

facility assessments.

• Selected by management as the project lead for the Fluor Winter Drilling program; recruited and trained

30 staff, developed and maintained 21-week rotational schedule, created and maintained daily activity

reports, managed payroll and benefits, acted as the primary point of contact with the client, and ultimately

ensured client satisfaction throughout the project life cycle.

LANNETT COMPANY, INC. Philadelphia, PA

National Account Representative 2006 - 2007

Responsible for developing and managing customer relationships with buyers of generic pharmaceuticals.

• Managed relationships with drug chains, wholesalers/distributors, and buying groups. Clients included:

Costco H.E.B. Target

Hannaford Brothers Meijer Wegmans Food Markets

• Coordinated pricing strategies and contract negotiations; prepared and executed bids and proposals which

resulted in annual sales of approximately $25 million.

• Developed, implemented, and maintained pricing matrices adopted by management for company-wide use.

• Selected by management to assist marketing team in the design and development of marketing pieces.

• Identified and researched potential clients with a 60% success rate.

• Partnered with management team to identify and determine the feasibility of potential new products.

• Received annual sales award for greatest increase in product placement.

TYCO INTERNATIONAL Malvern, PA

Construction Account Manager/Estimator - Tyco Thermal Controls Division 2002 – 2006

Responsible for estimating new proposals and overseeing the sales and installation process.

• Managed relationships with major clients in a 13 state Northeastern region. Clients included:

Sunoco Pepperidge Farms Hershey Foods

Dupont Roche Diagnostics Proctor & Gamble

• Developed proposals valued up to $1 million; achieved 65% success rate on proposals.

• Consistently exceeded gross margin goal by 25% - 30% over a four year period.

• Managed all aspects of sales and installation projects valued between $300,000 and $1 million.

• Supervised and managed construction crews of up to 10 electricians and 10 insulators.

• Trained sales professionals on commissioning practices, design methods, and installation techniques.

• Oversaw sales representatives on pricing strategies, labor efficiencies, and bill of material take-offs.

• Reviewed isometric drawings and conducted onsite assessments to confirm accuracy of plans.

Sales Associate - Tyco Thermal Controls Division 2000 – 2002

Responsible for heating cable sales in Northeastern US territory that generated annual sales of $1.2 million.

• Increased sales by 15% in 2002 versus 2001.

• Achieved continuous sales growth for eight consecutive quarters in position.

• Closed individual sales valued up to $150,000 and prospected for new clients by cold calls, sales

meetings, product demonstrations, and referrals.

• Selected by management to train and mentor new sales associates.

CLINICAL LABORATORY MANAGEMENT ASSOCIATION (CLMA) Wayne, PA

Client Relationship Manager/Chapter Coordinator 1995 – 2000

• Developed marketing campaigns and affiliations with similar membership organizations in Australia,

England, Ghana, and Norway that resulted in increased membership in CLMA.

• Led teams tasked with creative brainstorming and workflow improvement.

• Negotiated partnership agreements with U.S. and International healthcare associations.

• Established and maintained relationships with Presidents and Board Members of 50 affiliated chapters.

• Developed and conducted presentations to audiences of up to 150 people on Leadership, Time

Management, Strategic Planning, Compliance, and Newsletter Development.

• Coordinated the creation and maintenance of the CLMA website.

• Wrote articles for and supervised the publication of monthly newsletter using FrontPage and PageMaker.

EDUCATION

BUCKNELL UNIVERSITY Lewisburg, PA

Bachelor of Arts May 1994

Honors: Dean’s List GPA Majors: 3.5/4.0

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