transcriptionist

LORI VIEL

**** ***** **** *****

HOWELL, MI *****

517-***-****

*********@*********.***

OBJECTIVE:

Seeking long-term position offering opportunity for advancement.

HIGHLIGHTS OF QUALIFICATIONS

. General clerical duties

. Processing worker's compensation claims

. Verifying applicable policy coverage and dates

. Determine compensability and work relatedness of claimed injury

. Contacting injured workers and following up with applicable employers

. Service calls with clients to ensure all concerns are alleviated

. Continually maintain highest level of customer satisfaction

. Retrieving wage information and calculating compensation rates

. Issuing weekly compensation payments and medical payments

. Transcribing of memorandums and letters for property, liability, and

homeowners claims, via internet database

RELATIVE WORK EXPERIENCE

Word Pro Services 8/3/1996 to

present

Owner/operator

Home Transcription Business

Assembly Free 9/2006 to 12/2006

Travelers Insurance Company 6/18/1986 to 9/16/1995

Workers Compensation Claims Specialist

Workers Compensation Claim Analyst

EDUCATION

Redford Union High School

Schoolcraft College

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