Customer Service Assistant

Lan Yao

**** *********** *** * 804-***-****

Brooklyn Park, MN 55443 ********@*****.***

No Sponsorship Required Able to start to work ASAP

OBJECTIVE

To acquire a tax or audit Entry-Level position where I can maximize my accounting skills and knowledge

to achieve the goals of the organization.

EDUCATION

Virginia Polytechnic Institute and State University, Blacksburg, VA

Bachelor of Science in Accounting (Finance as 2nd major) Graduated in December 2012

Overall GPA: 3.15, Dean’s List<2011>

Iowa State University, Ames, IA

Bachelor of Science in Accounting, Overall GPA: 3.48 2010

EXPERIENCE

Rosenboom Machine & Tools Sheldon, IA, USA

Cost Accounting Assistant/ Cost controller –Volunteer 05/2012-06/2012

Assisted to prepare monthly and annual expense forecasts, gathering costing data into Excel.

Assisted to analyze accounting data with the project team members.

Compiled the financial information to CFO and managers.

Henan KimTruth Technology Co., LTD Zhengzhou, Henan, China

Internal Accounting Assistant –Internship 06/2010-08/2010

Reviewed and corrected accounting entries.

Interacted with clients and helped to handle customer accounts.

Assisted to prepare quarterly balance sheet and income statement.

Handled meeting deadlines and ensure payments of invoices.

Iowa State University Ames, IA, USA

MU Catering Assistant 10/2008-05/2009

Maintained food inventory by regularly monitoring usage and replenished accordingly.

Worked collaboratively with team to provide customer service .

Contributed to special events preparation and conclusion.

COMPUTER SKILLS

Windows 7 Word Excel Access PowerPoint QuickBooks Pro SQL VBA

PROFESSIONAL DEVELOPMENT

Bloomberg Certification 10/2012

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