Project Manager Engineer

Monte L. Cavasos

Objective

Seek position in entrepreneurial setting delivering business solutions applying demonstrated leadership abilities, technical knowledge, and operational experiences.

Experience

Microsoft Corporation Redmond, WA

Principal Solution Manager 12/10 to present

Responsible for project delivery of assigned IT portfolio to improve MS operations. Key accomplishments include:

Coordinated Business Process Reengineering efforts for existing Certificate Management and Anti-

Malware Scan processes; applied BPM taxonomy to depict and Lean/ERM methods to identify 27% of process tasks in need of

improved controls to reduce probability of collateral impact

Drove on-time ITLC project delivery of the OEM Operations’ Digital Operations Center portal;

replaced legacy OEM authentication/ authorization portal with an improved design/capabilities

Showcased value of Agile Scrum along with improved use of VSTF to increase traceability of

eCommerce solution development

Drove collaborative development of "launch risk abatement" plans for major OEM Operation initiative

implementing a new product activation/traceability architecture

Microsoft Corporation Redmond, WA

Group Program Manager 4/06 to 12/10

Managed assigned services and staffing within MS Operations to “secure” MS product releases. Key accomplishments include:

Improved internal product key distribution tools/processes; enhanced ease, timeliness, and

accountability of internal key requests as well as distribution traceability to aid “leakage” forensics

Successfully lobbied for and launched cross-group effort to engineer solution to satisfy product key

requirements for next 2+ decades

Successfully coordinated cross-group efforts to avert WinXP key shortage mitigating OEM supply

chain impacts to product release

Improved key inventory forecast/replenishment process; established controls associating new SKUs

with existing PKPNs to avoid product key shortages

Successfully lobbied for and led department-wide effort to inventory and clarify “as-is” R&R’s;

resulted in realignment of job functions to improve staffing satisfaction

Development of cross-group project management process aligning launch planning efforts to deliver

product key capabilities

Successfully oversaw expansion of product key generation service to Puerto Rico regional operations

facilities

Coordinated efforts to implement a new anti-piracy technology based on Coherent Diffractive Imaging

(CDI)

Microsoft Corporation Redmond, WA

Senior Project Manager 7/04 to 4/06

Responsible for project management for development of the Business Framework platform. Key accomplishments include:

Standardized, integrated WBS to improve schedule accuracy and historical trend analysis

Resource capacity planning to ensure schedules were based on realistic capabilities

Planning processes/tools to improve portfolio development/scheduling timeliness

Executive project dashboard to report project metrics to stakeholders

Great Plains/Microsoft Corporation (acquired by Microsoft in 4/01) Redmond, WA

Development Manager 7/99 to 7/04

Responsible for project/fiscal management, requirements, design, construction, testing, and documentation of CRM and Field

Service products. Oversaw international management and staffing for development of:

Integration products that synchronized Great Plains ERP and Siebel/Microsoft CRM business data in

real-time

Monte L. Cavasos

Co-branded Siebel CRM products; simplified installation to meet mid-market needs/abilities

Great Plains Field Service products

Southwest Washington Medical Center Vancouver, WA

Information Technology Director 3/94 to 5/97

Responsible for computing systems and telecommunications development/operations, technical services, strategic planning,

contract negotiations, and customer/supplier relations. Provided leadership to inter-department planning committee chartered to

define IT policy and investment priority consistent with business objectives. Oversaw all IT management/staffing, $3 million in

annual operating expenses, and $18 million in capital investments. Key accomplishments include:

Replaced/upgraded business systems (i.e., patient mgmt., laboratory, accounting, payroll, HR, etc.)

Installed an integrated data and voice network spanning 4 campuses and serving 2400 employees

Implemented end-user computing standards and groupware tools (i.e., E-mail, scheduling, etc.)

Established reliable project cost tracking procedures and project management practices

Improved customer relations, staff morale, schedule integrity, and cost accountability

Implemented 24x7 Help Desk service and departmental workflow management tools

Developed/maintained 5-year company-wide information systems business plan

Boeing Commercial Airplanes Seattle, WA

Information Technology Architect 3/90 to 3/94, 5/97 – 7/99

Coordinated and participated in cross-group efforts to develop customer service and manufacturing computing strategies.

Successfully lobbied for and coordinated development/implementation of technologies/tools enabling single terminal access to

multiple applications, running on technically diverse platforms. Reduced annual capital costs by $9 million.

Boeing Computer Services Seattle, WA

Systems Analyst/Engineer 3/85 to 3/90

Led staff of 18 in development/maintenance of Boeing Commercial Airplanes’ shop floor control systems to route/track part

fabrication orders within/between plant sites and to transmit data in real-time to equipment controls. Increased manufacturing

capacity by 6 percent and reduced part design testing turnaround from weeks to less than 24 hours.

Vitro Corporation Silver Spring, MD

Software Engineer 6/82 to 3/85

Developed software enabling US Coast Guard to control and monitor shipboard resources and plan, execute, and evaluate air and

surface capabilities for search and rescue missions. Reduced labor needs by 33 percent. Possessed Secret Clearance.

Education

Walla Walla College College Place, WA

BS, Electrical and Electronic Engineering 1982

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