Customer Service Data Entry

Location:

Posted:

August 05, 2013

PHONE: 773-***-**** E-MAIL: ***********@*****.***

SUNITHA PETERS DOMA

EDUCATION

August 1989-August 1991 S.V. University Tirupati, India

Master of Arts in English Literature

June 1986-June 1989 K.V.R. Government College for Women Kurnool, India

Bachelor of Arts in English Literature

WORK EXPERIENCE

April 26’08- till date Indo-American Center Chicago-IL

Public Benefits Program Coordinator

• Assisting people in Applying for Benefits like Food Stamps, Medicaid, All Kids,

Liheap, AABD, SSA, SSI,TANF,TA & GA.

April 2004-April 25’2008 Sandesh Publications Chicago- IL

Marketing Associate

• Sell advertisements for newspaper that has a circulation of 20,000

• Provide customer service both over the phone and in-person.

• Perform clerical tasks, including filing and data entry.

Dec. 2003-March 2004 Indo-American Center Chicago- IL

ESL Teacher/ Program Assistant

• Taught English as a Second Language classes.

• Assisted clients with applying for Public Benefits.

• Organized files and Paper work.

Nov. 2000-April 2001Dec Government Junior College Srisailam, India

Lecturer

• Taught grammar, prose, poetry and short stories.

Aug. 1998-May 2000 Vignana Sudha Degree College Chittoor, India

Lecturer

• Taught grammar, prose, poetry and short stories

Jan. 1995-June 1998 Adarsa Junior College Kurnool, India

Feb. 1992-Oct. 1994 Microport Institute of Spoken English Kurnool, India

Spoken English Tutor

Taught Grammar, Conversational Skills, Short Stories.

SKILLS

Proficient in Microsoft Word, Excel and Publisher.

Fluent in English, Hindi and Telugu.