Jennifer D. Masters
New Baltimore, MI 48047
**********@*******.***
OBJECTIVE
Seeking an immediate position in customer service requiring strong
communication,interpersonal and organization skills.
EDUCATION
Baker College Clinton Twp., MI
Bachelor of Business Administration December, 2010
Graduated with high distinction G.P.A.: 4.0
Related course work: Management, Accounting, Financial Analysis, Marketing,
Economics, Business Law, International Business, and Presentational
Speaking.
AREAS OF KNOWLEDGE AND SKILL
Microsoft Word,Microsoft Excel,Microsoft Power Point
Management,Sales,Customer service,
Windows, Mac OS X, Internet Explorer,
Research,Data management,Report writing
Hiring/Training,Scheduling,Event planning
Cash handling,Payroll,50-60 wpm,
Budgeting,Critical analysis,Presentational speaking
EXPERIENCE
Omni Valuation Livonia, MI
Real Estate Appraiser 05/2000-03/2009
. Physical inspection of residential properties
. Municipal data verification/investigation
. Extensive computer research
. Quality decision making
. Analytical problem solving
. Detailed report writing
. Consulting with clients
. Scheduling appointments
Hayloft Enterprises Mt. Clemens, MI
Staff Manager/Public Relations 02/1998-11/2000
. Staff manager of 10-12 employees
. Hiring & training
. Scheduling & payroll
. Inventory
. Cash handling
. Event planning
. Advertising
. Budget
. Record keeping/budgeting
Priority Appraisal Southfield, MI
Real Estate Appraiser 02/1997-07/1999
. Physical inspection of residential properties
. Municipal data verification/investigation
. Extensive computer research
. Quality decision making
. Analytical problem solving
. Detailed report writing
. Consulting with clients
. Scheduling appointments
C-21 Town & Country Macomb County, MI
Real Estate Sales Agent 09/1992-05/1996
. Market properties
. Conduct residential home analysis involving; physical inspection,
municipal data verification/investigation
. Extensive computer research
. Originate purchase agreements
. Negotiate contracts
. Perform sales presentations
. Consult with clients
. Schedule appointments
(References available upon request)