William E. Garland
Alliston, Ontario, L9R 0K1
Home: 705-***-**** Cell: 705-***-****
E-mail Address: ************@******.***
OBJECTIVE
To obtain a senior position in an organization that is committed to
excellence in manufacturing and growth in new and existing markets. This
position should call on skills acquired during tenures as General Manager,
Plant Manger, Production, Quality and Materials Management experience,
while drawing on my Lean Manufacturing expertise and skills attained
through the completion of a Bachelor of Science degree in Business
Management.
EXPERIENCE
General Manager
Laker Energy Products - Burlington, Feb 2013 - July 2013
Laker Energy Products is a high precision machine shop facility, producing
machined components for the Candu Nuclear Reactors throughout Canada and
the world. Major customers include AECL, Candu Energy and Bruce Power
Nuclear Plant.
. Full responsibility for all P/L in high precision machine and assembly
shop. Materials include various grades of inconel, titanium and
steel
. Mentored full senior management team consisting of Production,
Engineering, Quality, Materials and Contracts
. Led implementation of an ERP system - fully funded through DTAPP and
Yves Landry government grants
. Implemented structured program launch via New Product Implementation
Team, resulting in 65% reduction in processing of new contracts
. Implemented many lean techniques such as5S, Value Stream Mapping and
Kan Ban throughout the plant
. Formalized supply chain management - from make/buy through monitoring
and scoring of new/existing suppliers
. Co-ordinated SRED claim for 2011 and 2012 - value of 450k
. Established Health and Safety Committee
General Manager
Noranco Inc - Vaughan Division, Aug 2008 - Nov 2012
Noranco is a high precision machine shop facility, producing safety
components to all major aircraft manufacturers in North America and
throughout the world. Major customers include Airbus, Boeing, Bombardier,
Messier-Dowty, Goodrich Landing Gear
. Full responsibility for all P/L measures in a $25 million tier 1 steel
and aluminum high precision machined parts manufacturer with 84
employees
. Key member of Senior Management Council for Noranco Inc
. Increased financial performance (net profit) from 13% to 17%
profitability
. Improved past due jobs from $1.5 million to $300,000 within first 4
months of hire. Further reduction to $38,000 within one year
. Improved on-time-delivery to company best 96%
. Coached and mentored direct reports including Plant Manager, 7 Program
Managers, Quality Manager, Purchasing Manager, Cnc Programmers, Master
Scheduler, Continuous Improvement Coordinator and Customer Service
Reps
. Launched MRP system and resultant establishment of Production Control
department with noted improvements from customer base
. Responsible for submission of quotes on new and existing jobs to all
customers
. Achieved preferred supplier status on Bombardier's 4-Star rating
system
. Led expansion of division from 28,000 square feet to 48,000 square
feet
. Introduced countless lean manufacturing tools including Kaizen, 5S,
Layered Process Audits and War on Waste programs
. Fully versed in "special processing" specifications ie. Cadmium plate,
HVOF, paint, anodize, zinc, etc.
Progressive Molded Products, Concord, Ontario, March 2007 - Aug 2008
Plant Manager Aug 2007 - Aug 2008
Progressive Molded Products are world leaders in interior plastic mold
injection, providing parts to the "Big Three" automotive giants in North
America
. Full responsibility for all P/L measures in a $40 million 24/7 tier 1
plastic mold injection facility with two hundred and thirty four
employees
. Coached and mentored direct reports including Finance, Production,
Quality, Engineering, Materials and Human Resources Managers
. Improved financial performance from an average loss of $150,000 per
month, to profit of $600,000 per month versus AOP of $400,000
. Surpassed operational efficiency budget by 18% month over month
through process improvements and resultant staffing reductions
. Re-launched numerous safety initiatives resulting in zero lost time
since promotion to Plant Manager such as "5S" implementation, weekly
management safety tours, vehicle inspection programs, situational
awareness training
. Reduced scrap by 85% from $70K to $10K annualized
. Introduced service program that resulted in parts delivery score from
17% to 100% within two months
. Championed countless process/line improvements through the application
of various Lean Manufacturing and six-sigma techniques
Quality Manager
Progressive Molded Products, Concord, Ontario, March 2007 - Aug 2007
. Responsible for implementing quality systems resulting in PPM
reduction from 2500 to 4.3 within 5 months of hire date during full
facility launch
. Eliminated external sort costs through process improvements and
improved customer relations within 4 months of hire date
. Successfully steered facility through TS16949 certification audit
. Introduced and chaired "Quick Response" program to deal with any
internal and external quality issues
. Direct reports included ten Quality Inspectors and three Quality
Engineers
. Champion of all corrective action implementation teams i.e. 8D, Drill
Deep, etc
. Promoted to Plant Manager after five months of hire date
Production Superintendent
TRW Automotive, Midland, Ontario, Feb 2005 - Feb 2007
TRW Automotive are a world class stamping facility, providing parts to the
"Big Three" automotive giants in North America
. Responsible for all production, production scheduling and quality
related issues in a 24/7 stamping, sub-assembly and heat treat
facility
. Direct reports included 7 production supervisors, 1 quality assurance
supervisor and 1 production scheduler; indirect reports include 100
unionized shop floor employees.
. Responsible for all aspects of supervisory development, as well as
managing head count fluctuations to ensure budgetary compliance.
. Accountable for approximately $10 million budget across 5 departments
- reducing each by an average of 5% per year
. Implemented lean manufacturing techniques i.e. 5s, Kaizen, AIW
throughout facility, resulting in 40% reduction in on-hand inventory,
as well as 300% increase in inventory turns.
. Implemented and chaired morning schedule review meeting. This
included establishing daily and weekly schedule of 31 presses,
highlighting issues that had occurred over the past twenty-four hours,
as well as any potential issues in achieving customer driven schedule
changes. This meeting also discussed Operational Equipment
Effectiveness calculations i.e. uptime, schedule attainment and yield,
issuing 8D corrective action as required.
. Six-Sigma Green Belt certified/Black Belt trained - net savings of
more than $250,000 annually from two projects. This role also
included mentoring of 8 Six-Sigma Green Belt candidates
. Oversaw re-write of "Andon Board" re-write in order to better
understand all shop floor inefficiencies
. Co-chair of Health and Safety Committee, Ergonomics Committee and
Union/Management Negotiations Committee. Safety related accidents
were reduced from approximately one lost time incident every 14 days,
to 173 days without a lost time incident as of Feb 07
. Chair of Quality at Source and Quick Die Change teams - reducing die
change time by 65% in two years, as well as implementation of multiple
Judoke and Poke Yoke mistake-proofing devices
Magna Industries - Dortec
Newmarket, March 2004 - Feb 2005
. Key contact for Q1 re-qualification program lost in September 2003
. Implemented new corrective action program (PIAR) which resulted in
$100,000 in cost savings
. Responsible for all quality concerns from receiving inspection through
final product verification in automotive facility with over $20
million in annual sales
. Implemented advanced mistake proofing and evaluation system through
introduction of Poke Yoke and Jukoka methodology
. Completed 2 Six-Sigma projects with over $50,000 in savings
Production and Quality Manager
Wheeltronic Ltd "A Snap-On Company", Mississauga, June 2002 - Feb 2004
. Responsible for all production and quality initiatives in unionized
facility with over 200 employees across two shifts from stamping
through welding through final assembly
. Direct reports included 7 production supervisors, 1 quality
supervisor, 2 master schedulers and 4 quality techs in 2 plant
operation
. Given autonomous responsibility to rectify failing Collision Repair
business. As well as all production and quality issues,
responsibility included all aspects of materials management, including
price negotiations/concessions, establishing inventory levels, etc.,
as well as person to person contact with customer base. As a result,
backlog was reduced from 14 months to 5 days within first 2 months,
with inventory turns increased from 2 to 10 times per year.
. Responsible for accuracy of physical inventory of both plant and
warehouse (semi-annual)
. Lead effort to re-organize warehouse, implementing visual Kanban
systems throughout
. Instructed all employees (unionized and salaried) in Six-Sigma,
Kaizen, Judoka, 5S, WHMIS, etc.
. Gained QFS (Snap-On equivalent to ISO and QS systems) within 3 months
of hire after failed audit with 28 findings 2 weeks prior to hiring
date
. Conducted FMEA training session at Snap-On Quality North American
Council
Quality Manager
The Boeing Company, Mississauga, Ontario, Dec 1996 - June 2002
. Ensured that product manufactured met all blue-print, procedural and
contractual specifications
. Liaison between engineering, Q.A. Engineering, Production, Production
Control, Planning, Fabrication and external customers
. Lead numerous Accelerated Improvement Workshops (AIW), Kaizens and 5S
events
. Key player in ISO 9002 certification team - conducted formal training
sessions with all levels of management (including directors) and
unionized employees with regards to elements of ISO 9000 and D19000
. Supervised upwards of 40 inspectors in unionized environment
. Responsible for corrective action plan for all F.A.A. inspector non-
conformances
. Experienced Internal Auditor
. Part of "Out of Position Team" sent to oversee completion of test
aircraft while at Tracor Flight Systems (California)
. Experienced in MD95 (B717) twinjet, MD80/90 twinjet and MD11 tri-jet,
including fabrication, machining and sub-assemblies
. Trained new production supervision in quality system procedures and
requirements
. Sound understanding of ISO 9000, QS9000, AS 9000 and D19000 (Boeing
standard)
. Fully versed in SPC
EDUCATION
2007 Expert Rating
. 6-Sigma Black Belt Certification
2003 - 2006 University of Phoenix, Phoenix, Arizona
. Bachelor of Science, Business Management
1994 - 1996 Seneca College, North York, Ontario
1989 - 1993 University of Toronto
COMPUTER SKILLS
Microsoft Office (proficient), Minitab (proficient), SAP, M2M, Visual
References available upon request