Engineer Quality Assurance

Tammy L. Higgins

**** *******, ******, ** *****

Home: 517-***-**** • Email: ************@*****.***

OBJECTIVE

To obtain a full time position with a progressive organization that will allow me to utilize my

professional experience and education while providing opportunities for continuous career

advancement.

PROFESSIONAL EXPERIENCE

Project Specialist I May 2008 - Present

Terumo Heart Inc., Ann Arbor, MI

• Calibration Administrator for all company equipment.

• Inspect LVAD components at in-coming and in-process assemblies.

• Perform electrical tests on LVAD.

• Use CMM for inspections and First Articles.

• Follow company procedures and documentation as required by FDA.

Quality Assurance Technician Oct. 2006 – May 2008

Rockwell Medical Technologies, Wixom, MI

• Reviewed production paperwork and laboratory results of product.

• Received and released raw materials.

• Released sub-assemblies and final product.

• Ensured proper disposition of returned product.

• Collected equipment check sheets.

• Monitored UV lamp integrity.

Customer Specialist/Cashier Sept. 1999 –

May 2002

Wal-Mart, Howell, MI

• Received payment by cash, check, credit cards, vouchers, or automatic debits.

• Straightened store, sorted and priced merchandise.

• Greeted and helped customers entering establishment.

• Established or identify prices of goods, services or admission, and tabulate bills using

calculators, cash registers, or optical price scanners..

Advanced Quality Engineer Oct. 1997 –

Oct. 1998

Venture Industries, Fraser, MI

• Assembled Chrysler process sign off books for production tools.

• Worked with Plan Engineering on tool and part requirements (Venture and Chrysler)

• Created control plans, PFMEA’s, DFMEA’s, DVP & R’s with launch teams.

• Handled KJ, JR, JA, LH and PT Chrysler Platforms for Venture Harper Plant.

Tammy L. Higgins

7377 Munsell, Howell, MI 48843

Home: 517-***-**** • Email: ************@*****.***

Quality Engineer Aug. 1996 – Oct. 1997

Wellington Industries, Belleville, MI

• Helped resolve customer concerns – 8d’s & 7d’s.

• Communicated customer requirements of Quality to QC Department.

• Scheduled layouts, Gage R & R’s and PPAP’s.

• Created job instructions and forms related to quality.

Quality Department Leader June 1993 – Aug. 1996

Spring Engineering & Manufacturing, Canton, MI

• Generated Product Part Approval Packages (PPAP).

• Created control plans and inspection sheets.

• Performed part layouts, capability studies and Gage R & R’s.

• Scheduled and prioritized Quality Dept. workload to meet deadlines.

EDUCATION

Eastern Michigan University – Bachelor of Science, Majors: Manufacturing, Math, Comm.

Henry Ford Community College – Associates of Science, Majors: Trigonometry, Chemistry,

Logic

CERTIFICATIONS

Certified Applications Specialist – J STD – 001

CQT – Certified Quality Technician – ASQ

CIT – Certified IPC Trainer – IPC - A - 610

SOFTWARE & SPECIAL SKILLS

Microsoft Word Microsoft Excel PCDMIS Polarized Light

Microscopy

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