Manager Sales

KRISTA MILLER LUCIANO

**** ****** **** ~ CORNELIUS, NORTH CAROLINA 28031 ~ 704-***-**** ~ ****.***@**.***

Seeking an opportunity in management with a successful company so that I can use my

experience in management, sales and guest service to grow and excel in my field.

May 2013 – Present

The Burger Company

Manager

- Maintained Front and Back-of-House Operations

- Exercised teambuilding/training/supervision

- Ensured Guest Service Excellence for this 200+ seat restaurant

- Prepared daily/nightly checkouts/reports

- Proficient on Aloha POS

Oct 2012 - Jan 2013

Threes Tap Room Wine Bar Café

Assistant General Manager

- Worked with Head Chef in hospitality and culinary management

- Managed P&L, budgeting and cost controls

- Developed and cultivated Vendor Management

- Controlled and recorded all inventory

- Fostered Strategic Marketing & Sales

Dec 2004 - Nov 2010

GSS Papers, Inc

Executive Assistant

- Maintained executive appointment calendar

- Prepared information for use in discussions and meetings

- Prepared check requisitions, travel expense vouchers, reports, and correspondence

- Assisted in the preparation of presentations

- Managed warehouse operations; from inventory to shipping and receiving

Oct 2003 - Dec 2004

Caribou Coffee

Store Manager

- Managed sales and directly supervising a team of 10-12 employees

- Focus on daily and weekly meetings to exceed sales goals

- Grow sales by delivering top-quality products and service

- Recruited and hired Team Members and Shift Supervisors; training them with the

knowledge and skills to always offer excellent service

- Developed and maintained vendor relationships

EDUCATION/ACCOMPLISHMENTS:

- Information/Administrative Management, USAF Community College, Keesler Air Force

Base, Mississippi

- Sergeant, Honorable Discharge, USAF, Grissom Air Force Base, Indiana

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