Operations Analyst
Resume:
RYAN I. ROACH
New Haven, CT ***15
Email: *.*.*****@*******.***
PROFILE: Master of Business Administration (MBA) combined with seven years of experience
in Sikorsky Aircraft, with expertise in lean manufacturing, process improvements,
operations, and customer support.
COMPETENCIES: • Process Improvement • Goal Setting/Performance Metrics
• Lean Operations • Kaizen Events, Six Sigma, ACE
• Work Flow Analysis • Data Collection & Analysis
• Root Cause Analysis • Cross-Functional Team Facilitation
• Value Stream Mapping • Continuous Quality Improvement
EDUCATION: ALBERTUS MAGNUS COLLEGE, New Haven, CT
Master of Business Administration (MBA), 2012
SOUTHERN CONNECTICUT STATE UNIVERSITY, New Haven, CT
Bachelor of Science in PSYCHOLOGY, with a concentration in RESEARCH
PSYCHOLOGY
WORK EXPERIENCE:
1/06 - Present SIKORSKY AIRCRAFT, a Division of United Technologies, Stratford, CT
OPERATIONS ANALYST, Dynamic Components Assembly 6/11 - Present
• Work in collaboration with multiple internal stakeholders.
• Conduct detailed organizational diagnoses and workflow analysis.
• Identify opportunities to streamline and re-engineer processes with a focus on cost
efficiencies, productivity, self-directed work teams, and continuous improvement.
• Involvement with cross-functional teams to build consensus and support for shared
goals and positive change.
• Use ongoing data collection, analysis and trending to encourage a proactive versus
reactive response to problems and opportunities.
• Utilize analytics as a baseline for continuous quality improvement.
• Build client-focused partnerships by sharing ownership and accountability for
achievement of goals and objectives.
• Utilize multiple diagnostic and implementation tools, including Kaizen events,
lean manufacturing, Six Sigma, value stream mapping, TPM, and QCPC.
• Worked in partnership with multiple stakeholders including operations, quality,
purchasing, and engineering, functioning in a consultative capacity.
• Serve as a change catalyst by using successful project outcomes to encourage
participation for multiple business units.
LEAD PRODUCTION ASSOCIATE, Heat Treat Department 1/06 - 6/11
• Assisted in the manufacturing and processing of helicopter transmission gears.
• Scheduled production run based upon cycle times and customer demand.
• Interfaced with internal stakeholders to coordinate production efforts.
CERTIFICATIONS: ACE Associates (UTC's equivalent to Six Sigma Green Belt); Pursuing ACE
Practitioner (equivalent to Six Sigma Black Belt)
COMPUTER SKILLS: Microsoft Word, Excel and PowerPoint; Solumina; SAP (moderate knowledge);
Internet Researching
References available upon request
Contact this candidate