MONICA GONZALES
*** **** ***** ******, *****, CA 91702
Home: 626-***-****, Cell: 626-***-****, Email: ********@*****.***
QUALIFICATION SUMMARY
Energetic, detail-oriented Administrative Support Professional accustomed
to working in fast-paced environments, and performing a variety of
complex administrative and staff support duties accurately and within a
timely manner. Confident and able to interact professionally with
individuals at all levels. Resourceful in completing projects, and able
to coordinate multiple tasks simultaneously. A flexible, dedicated, well-
organized self-starter, and very capable of working effectively both
independently and as part of a team.
PROFESSIONAL EXPERIENCE
Administrative Assistant
PAREXEL, Inc. Glendale, CA (8/2009 to present)
. Provide administrative and clerical support to the Associate Director
of Clinical Operations, and
the Early Phase Department.
. Receive and direct patients, sponsors and vendors while maintaining
work flow.
. Coordinate and process payroll for over 100 employees.
. Update and distribute a weekly staff schedule.
. Prepare meeting agendas and record minutes.
. Process expense reports, and reconcile petty cash.
. Create, maintain and file department confidential records.
. Manage and order office supplies.
. Order and set-up lunch meals for meetings, and assist with department
celebrations.
Administrative Assistant
Alexandria Real Estate Equities, Inc., Pasadena, CA (7/2004 to 3/2009)
. Supported the Vice President of Risk Management and the Chief
Investment Officer by coordinating and managing multiple priorities
and projects.
. Organized and maintained an electronic and hard copy filing system for
all department correspondence.
. Scanned, logged and managed all environmental reports and documents
for over a 100 properties.
. Researched environmental reports for hazmat information and logged in
results into a notification system.
. Scheduled conference calls for the entire company.
. Assisted the Legal Department with copying, distributing and filing
service agreements and invoices.
. Prepared expense reports.
. Performed general office duties ranging from operating office
equipment to ordering office supplies.
. Provided coverage for receptionist area as needed.
Client Service Representative
Forest Lawn, Glendale, CA (Via Career Strategies) (8/2002 to 8/2003)
. Coordinated funeral arrangements by contacting bereaved families.
. Created and prepared memory cards for memorial services.
. Answered phone calls and routed them appropriately.
. Proofread paperwork for errors, and able to meet scheduled deadlines.
Research Administrative Assistant
Roger Engemann & Associates, Inc., Pasadena, CA (3/1999 to 1/2002)
. Promoted rapidly from Administrative Assistant to Research
Administrative Assistant.
. Supported Portfolio Managers and Analysts by coordinating travel
arrangements, itineraries, and agendas.
. Managed analysts' calendars with scheduling of meetings, conferences
calls, roadshows and conferences.
. Arranged meetings through the Investor Relations Department for
existing and potential clients.
. Maintained and updated a client database.
EDUCATION AND SKILLS
. Microsoft Word, Excel, and Outlook, ARIBA, Jantek, Oracle, Internet
Savvy, Type 45 wpm, 10-key by touch
. Microsoft Office 2007 Workshops, LA Works, Irwindale, CA
. Certificate, Administrative Assistants Conference, Skillpath Seminars,
Pasadena, CA
. Certificate, Business Writing & Grammar Skills, Skillpath Seminars,
Pasadena, CA
. Business English and Interpersonal Communication Coursework, Citrus
Community College, Glendora, CA
. Fluent in Spanish