Quality Control Data

Chanda-Louise Oton

**** **** ****** • Teaneck, NJ 07666 • 201-***-**** • ******.****@*****.***

EXPERIENCE

Employment Retirement Specialist, Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates,

New York, NY – 01/2012- 06/2013

• Extract data from 3rd party vendors and review population for accuracy.

• Manipulate data to identify specific subgroups within population specifically Active

Employees, Term Vested Employees, and Retirees in order to provide appropriate communications.

• Complete monthly and weekly reporting as a measure in identifying any oddities in

participant data, capturing any expected/ unexpected changes to participant data.

• Utilize multiple reports from 3rd party vendors, and reports from our in house HR reporting

system to create one centralized spreadsheet which reflects participant specific data.

• Interface with Pension and Savings Plan Recorder Keeper

• Complete Annual and Quarterly Audits

• Reconcile Savings Plan (401k) contributions with Payroll

• Respond to Pension and Savings Plan (401k) inquiries

• Knowledgeable in Lawson HR

• Run reports through Lawson HR

• Extract data (csv format) from Lawson HR and convert to Excel format

• Monitor IRS Compensation and Contribution Limits

• Process monthly Pension Benefits

• Update SPD’s

• Prepare manual adjustments due to system limitations

• Coordinate mailings and communications for Fund Changes within the 401 k Plan

• Analyze and project firm contributions for budgetary purposes

• Prepare Firm wide Communications regarding Fund Facts, Fee Disclosures,

QDIA notices, Summary Annual Reports, Funding Notice etc. to keep in compliance with ERISA,

PPA, and IRS regulations

• Update procedure manuals and streamline processes

• Identify inefficiencies in current processes

• Plan, organize, and execute Quarterly Blood Drives

• Coordinate Financial Seminars with third party vendors- Amerprise

• Interface and coordinate tasks with Finance, Payroll,

Benefits Analyst, Mercer, Milwaukee, WI – 06/2010- 10/2011

• Administered Pension Benefits for Qualified Defined Benefit Plans for clients with 2000

to 5000 participants

• Calculated 10 to 15 weekly benefits for estimate and retirement events

• Answered client help lines, with a call volume of 15 calls per day to assist pensioners

• Researched and followed up on multiple client requests to maintain and develop client

relationships

• Analyzed participant data for reasonability and accuracy

• Trained new hires on specific pension plan calculations and procedures to improve ongoing team

performance

• Recommended enhancements to improve administrative processes

• Created and executed SQL queries to update database tables

• Prioritized multiple tasks with multiple deadlines

Calc Engine Analyst, Hewitt Associates, Lincolnshire, IL - 12/2008- 05/2010

• Analyzed business requirements which consistently resulted in efficient solutions that met the

clients needs and were delivered within the estimated project time frame

• Provided coaching/mentorship for employees which resulted in increased employee engagement

• Promoted and initiated diversity programs which improved communication between different levels

of management

• Worked on Ad hoc and maintenance based projects which resulted in a reduction in back log

projects

• Practiced quality control procedures to ensure the completion and accuracy of projects

• Provided general employee support

• Prepared comments, statements, and recommendations on ad hoc and project based issues.

Knowledgeable of Defined Benefits and Pensions, specifically: FAP/ HAP/ Cash balance

Plans, multiple Optional forms of Payments, Present Value, Actuarial Equivalence, QDRO

Instructor, Playing2win Math Science Upward Bound, New York, NY- 09/2004- 09/2006

• Worked with pre-collegiate students from historically underrepresented groups

• Coordinated summer trips

• Developed projects and Curriculum for summer program

• Developed seminars to enhance students education

Current Course in Progress:

Passion for Statistics, Wesleyan University

• SAS set up; data sets and codebooks

• Data management

• Descriptive statistics and data visualization

• Comparing means (ANOVA), tests of categorical independence (Chi Square) and Pearson

Correlation (r)

• Moderation and the limits of association

• Presenting statistical results

EDUCATION

B.A., Statistics; Hunter College, City University of New York; 2009

TECHNICAL SKILLS

Operating System: Windows XP/ XP Professional/ Vista

Programming Languages: C++

Software Application: Access, Excel, Outlook, E-Docs, Lotus Notes, Lawson Enterprise

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