Customer Service /Administrative Assistant/ Data Entry/Entry Level IT

Rosanna Morrison

*** ***** ***** *******

Belle Glade, FL 33430

**********@*****.***

561-***-****

EDUCATION

University of Iowa, Iowa City, IA Fall 2009- Spring 2013

BA in Informatics

Minor in Business Administration

WORK EXPERIENCE

Administrative Assistant/Supply Clerk

Computer Pro and Games, Belle Glade, FL Fall 2006-

2009

• Entering customer and inventory data in computer system.

• Provided customer service for hundreds of patrons in person and on the telephone.

• Sending/Receiving mail and assigning work schedules.

• Performed billing through computer programming.

• Maintain office cleanliness and locking up at night.

• Scheduling consulting appointments.

• Order supplies, computers, parts and etc.

LEADERSHIP EXPERIENCE

Career Leadership Academy

The University of Iowa, Iowa City, IA Spring 2010- Spring 2012

• Four-semester academic program

focused on developing leadership and employment skills

• Strengthened communication,

teamwork, interpersonal, and presentation abilities

• Participated in career exploration,

networking, and leadership development activities

• Engaged in employer panels and

presentations by community leaders

SKILLS

University of Iowa, Iowa City, IA

• Background Knowledge of Programming in Python and HTML

• Data Entry

• Created/Managed and Designed Databases

• Microsoft Office: Excel, Outlook, Word, PowerPoint

• Some experience in SQL /Writing SQL Queries

• Oracle Application Express, Tableau and Many Eyes- I created a patient registrar system.

• Oracle Developer

• Access

• Creating and Designing Websites

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