Customer Service Manager
Resume:
Joshua Buller
**** ***** **. ****** ******, LA 70517
Education:
**** ******** ** ******* **** School in Crowley, LA
One fall semester at SLCC in Lafayette, LA
Employment:
February 2013- July 2013
Doerle Food Service
Energy and Marine Shipper
Job duties were to gather food products from five different department, condense them into the least amount of pallets possible, and wrap them up before placing them into trucks to be delivered to boats. Used stand on pallet jacks to complete 90% of work daily. Also used forklifts to load smaller trucks. Coordinated with truck drivers to ensure they were delivering the food goods in a timly manner.
November 2012- February 2013
Old Navy
Loss Prevention Agent
Apprehending Shoplifters after proof is established of them concealing merchandise, conducting internal
and external investigations, conducting checklists daily to help associates become aware of potential theft
as well as helping management with work needed to be done on the sales floor.
September 2012-November 2012
Halloween City
Assistant Manager
Providing customer service, running register, provide training and knowledge to associates.
April 2012-July 2012
Wal-Mart Stores
Asset Protection Associate
Apprehending Shoplifters, conducting internal and external investigations, Fixing, Cleaning, and Moving
Cameras
July 2011-April 2012
Lowe's Stores
Loss Prevention Specialist
Security and safety coordinator, Conducted shrink and safety meetings once a week, Worked closely with
management and associates to reach goals set for controlling shrink and accidents throughout the store.
Conducted internal and external investigations when needed. Reviewed and burned video when needed
for a case.
September 2009-July 2011
Wal-Mart Stores
Asset Protection Coordinator
Security and safety coordinator, Conducted shrink and safety meetings once a week, Worked closely with
management and associates to reach goals set for controlling shrink and accidents throughout the store.
Conducted internal and external investigations when needed. Reviewed and burned video when needed
for a case.
October 2008-September 2009
Wal-Mart Stores
Overnight Support Manager
Worked under assistant managers to produce a well presented store for the next day of business.
Conducted interviews and held associates responsible when needed for performance. Managed schedules
and tasks on computer nightly. Stocked shelves when store was short handed.
February 2008-October 2008
Wal-Mart Stores
Asset Protection Associate
Apprehending Shoplifters, conducting internal and external investigations, Fixing, Cleaning, and Moving
Cameras
April 2007-January 2008
Academy Sports
Overnight Unloader and Stocker
Unloaded trucks, sorted merchandise on pallets to match items from each department, Stocked shelves to
make them presentable for the next day's business.
December 2005-April 2007
P.J's Grill
Night Manager
Supervised 8-10 associates each night, cooked, cleaned, ran registers, Conducted great customer service.
Counted registers each night for accuracy.
Other Skills:
Microsoft 2003 and 2007 word, Excel, and PowerPoint
References:
Hailey Pomier
Phone: 337-***-****
Patrick Fontenot
Phone: 337-***-****
Jonathan Brown
Phone: 337-***-****
Contact this candidate