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Customer Service Management

Location:
Bangalore, KA, India
Posted:
August 05, 2013

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Resume:

ANNAPURNA BHARATHI.M

ab3m61@r.postjobfree.com

970-***-****

Objective:

To be a successful HR professional by utilizing my experience, knowledge and creativity to the fullest

extent and to excel in a challenging environment through consistent and focused efforts

Professional Summary:

• 2 yrs of experience in the field of HR Recruitments.

• Acquired an in depth understanding of end to end recruitment.

• Having extensive experience for selection of right candidate through Database, Job posting,

references, and Job Web portals.

• Experience in handling multiple skill sets.

• Executing Recruitment for permanent, Contract and Contract to hire placements at all levels.

• Ability to build up strong relationships with diverse range of teams, customers, Clients, Co

workers and management.

Academic Profile:

• B.Com Graduate

Professional Experience:

Company : Techpoint Solutions India Pvt. Ltd.

Designation : IT Recruiter

Period : April 2011 till date.

Company Profile:

TechPoint Solutions provides software and services to clients who are interested in extending access to

their Business Intelligence information resources to mobile users on web and mobile devices. The

Mobile Business Intelligence solution developed by Tech Point is a combination of software tools and

technical know how to initiate, elaborate, construct, and transition projects for the deployment of mobile

devices capable of utilizing the Business Intelligence resource.

With the advent of sophisticated tools available to support the warehousing of business transactions,

many companies have implemented data warehouses to provide improved customer service by providing

excellent traceability of customer activities and guide product design and marketing through the

application of sophisticated econometrics using observational data found in those data warehouses. The

ability to utilize this comprehensive data warehouse when the opportunity presents itself is the vision

behind Mobile Business Intelligence.

Responsibilities:

• Source quality profiles according to the requirement of the client

• Screening the profiles as per client requirement

• Engage with the candidates about the requirement and forward the profiles with

details(Experience, ctc, Exp ctc, etc)

• Get feedbacks and Shortlist from clients

• Schedule interviews accordingly

• Follow up till the final rounds

• Negotiate the salaries

• Coordinate with Resource till and after joining.

• Source quality profiles from portals like Naukri, Monster, Times Jobs, and through reference

& Linkedin.

• Experience in working on Permanent Positions and Contractual positions..

• Ability to handle multiple requirements with excellent output.

• Received appreciation mails from clients for sending best resource profiles with time

Management.

• Coordinating with Candidates and the Client in terms of arranging interviews.

• Collecting feedback from the Client and advising the candidates about the same for better

results.

• Clients worked for Novell, Actifio, Innobox, HP

• Sourced profiles for Microsoft, Amazon, Netapp, LSI Logic, HP, Novell, Innobox, Adtran,

Actifio, Mindspeed, ARM, Atrenta, Cadence, QLogic, Freescale, 8kpc, Adobe…

Personal Profile:

Father’s Name : Y.Sathyanarayana

Date of Birth : 25 08 1987

Martial Status : Married

Languages Known : Telugu, English & Hindi.

Present Address : M.Annapurna Bharathi

West Marredpally

Secunderabad 500026

Declaration:

I hereby declare that all the statements made in the above application are true correct to the best of my

knowledge

Place:

Date: (M.Annapurna

Bharathi)



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