SHELLY LONG

***** ****** ***** ****, ***** Linda, California 92887

714-***-****

951-***-****

ab3lsy@r.postjobfree.com

~ SALES DIRECTOR ~

QUALIFICATIONS PROFILE

Seasoned and visionary leader with career-long history of success in sales operations and management that secured organizational development and profitability. Demonstrated extensive ability to lead territories in attaining sales goals and objectives. Exemplified effectiveness in communications with stakeholders to convey business mission, as well as to establish strategic partnerships. Thrived at building business channels within areas of responsibilities while delivering superior customer service. Exhibited in-depth capability of directing, training, and motivating cross-functional teams to guarantee productive performance.

CORE COMPETENCIES

Sales and Marketing

- Made use of innovative sales initiatives to ramp up sales, drive customer retention, and build distribution channel

Customer and Personal Service

- Ensured top-quality service in dealing with customers through timely delivery of request and needs

Communication and Interpersonal Relations

- Cultivated productive business relationships with clients, colleagues, staff, and other stakeholders to guarantee operational efficiency

Product Awareness

- Displayed extensive knowledge in search engine marketing (SEM), search engine optimization (SEO), direct mail, yellow page print (Verizon directories), and other advertising products and services

PROFESSIONAL EXPERIENCE

SUPERMEDIA LLC, Ontario, CA (Jun 1996–Present)

DIVISION MANAGER – TRI-COUNTY DIVISION, WEST REGION SEP 2011–PRESENT

- Managed the daily functions of cross-functional sales teams comprised of 6 district managers and 44 representatives.

- Leverage industry expertise in handling 7,800 accounts with $48M in annual revenue.

- Took charge of more than $13M in internet advertising that boosted revenue and organizational growth in 2012.

- Led the successful merging of San Bernardino and Ontario offices into tri-county division.

- Earned distinction for generating the most new/non/increase value written year-to-date throughout the company, with $5.9M annualized in 2012.

DIVISION MANAGER – SAN BERNARDINO DIVISION, WEST REGION MAR 2008–AUG 2011

- Assumed responsibility for the annual revenue of the organization amounting to $21M.

- Rendered proactive supervision to a team of 4 district sales managers and 25 representatives.

- Earned various awards and rankings such as:

- 6th in the company all units with positive growth in 2010

- Top retention in the region; and top performer incentive trip winner in 2010

- 3rd among 55 on the performance rating report; MVP Leadership Award winner in 2011

DISTRICT SALES MANAGER – SAN BERNARDINO DIVISION, WEST REGION APR 2005–FEB 2008

- Provided expert management to a team of 7–10 outside sales representatives designated in delivering high-quality service to within Tri-Valley, Riverside, and Low Desert areas.

- Integrated innovative sales initiatives that resulted in significant revenue and organizational growth.

- Obtained the 1st rank among various units in the company in 2007 by bringing 20% or $1.2 M annual revenue growth.

DISTRICT SALES MANAGER – ONTARIO DIVISION, WEST REGION NOV 1999–MAR 2005

- Spearheaded a team of six sales representatives assigned in the Inland Empire and Desert areas.

- Received six consecutive Eagle Award encompassing 85 consecutive pay periods surpassing set-forth corporate objectives.

- Concentrated on driving the sales performance that resulted to the achievement of three incentive trip prizes.

Other Position Held:

PREMISE SALES REPRESENTATIVE – Ontario Division, West Region (Mar 1997–Nov 1999)

OTHER EXPERIENCE

LONG’S LAKE HOUSE - VACATION RENTAL, Branson, MO

OWNER JAN 2008–PRESENT

BROCHURE FACTORY, Santa Ana, CA

SALES ACCOUNT EXECUTIVE FEB 1995–MAR 1997

THEMES/CUSTOMIZED RETAIL CLOTHING, Chino Hills, CA

OWNER APR 1990–APR 1993

PROFESSIONAL DEVELOPMENT

Sherpa Training Sales Training (all types) SEO, SEM, Direct Mail, Yellow Pages Print

Google AdWords Certified Street Smart Selling

GENERAL EDUCATION CLASSES

Long Beach City College, Long Beach City, CA

PROFESSIONAL AFFILIATIONS

The Right Thing Inc. Target Recruiting Network

Various Chambers in Riverside, San Bernardino Counties

ACTIVITIES

Tour De Palm Springs Special Olympics Safe House Salvation Army Leukemia and Lymphoma Society

TECHNICAL ACUMEN

Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook)

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