Sales Representative Customer Service
Resume:
ANN DOMBROSKI
*** ********* **** ** ***** Rapids, IA 52404 319-***-**** ab3lnk@r.postjobfree.com
SKILLS PROFILE
- Positive, self-motivated, driven individual with strong work ethic
- Strong communication skills, both written and oral
- Able to view a project from a high-level perspective, but also recognize and interpret details
- Proficient in Microsoft Office Suite including Excel and Power Point, CAD 2011, Project Matrix, Google Sketch-up, some experience with Photoshop
EMPLOYMENT HISTORY
Quality Consultant / Corporate Sales Trainer, Nordstrom Inc. Nov 2007- Present
Cedar Rapids, IA
- Coach new and tenured sales representatives to improve sales techniques and service experience, support company's leaders by recognizing business opportunities to increase profit and overall
efficiency of the business, and identify product lines that will meet demand of diverse customer demographics and recommend them to the company
Interior Design Internship, Saxton Inc. Aug 2011- Apr 2012
Cedar Rapids, IA
- Observed the interior design process applied to live projects by attending client meetings, assisting with research of design solutions, creating CAD drawings, and helping specify products
Sales Representative, Nordstrom Inc. Mar 2006-Nov 2007
Cedar Rapids, IA
- Provided a superior level of customer service, actively listened to customers and team members for ways to improve service and increase profit, and assisted with resolving difficult issues with customers
Sales Representative, Von Maur Jun 2003-Mar 2006
Cedar Rapids, IA
- Met and exceeded personal and department sales goals, helped expand department customer base, and assisted with department visual work / displays
EDUCATION
Kirkwood Community College, Cedar Rapids, IA 2010- 2012
- Associate of Science degree, Major: Interior Design
Mount Mercy College, Cedar Rapids, IA 2007-2009
- Bachelor of Business Administration degree, Major: Management
Kirkwood Community College, Cedar Rapids, IA 2004-2007
- Associate of Arts degree, Major: Liberal Arts
LEADERSHIP
International Interior Design Association - Associate Member
REFERENCES
Brenda Lindemann
Interior Design Consultant
Saxton Inc.
ab3lnk@r.postjobfree.com
Anne King
Lecturer in Marketing and Sales
Mount Mercy University
319-***-**** ext. 1383
ab3lnk@r.postjobfree.com
Sheryl Konen
Interior Design Program Director and Instructor (retired)
Kirkwood Community College
ab3lnk@r.postjobfree.com
Julie Klaren
Sales Representative
Transamerica
Nordstrom Inc. (former supervisor)
ab3lnk@r.postjobfree.com
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