Diana L. Betha
**** ****** ****** **** **. Dr. (Up), Cleveland, Ohio 44104
216-***-**** ~ ********@*****.***
Career Summary
Administrative Assistant with computer skills in Word, Access, Excel,
Outlook and Publisher, scheduling appointments and meetings, accounts
receivables for security, advertisers, and membership renewals; plus,
extensive customer service as rental consultant and receptionist. Attention
to detail and multi-tasking with the ability to work effectively with
minimal supervision.
Work History
Classco Realty Corp., Cleveland, Ohio
Mid-November 2011 to Mid-December 2011
Administrative Office Assistant Supervisor: Brittany Lyons
Receptionist - answering phone, transferring calls and greeting visitors
Filing, mailing and faxing documents
Data Entry on specialized rental computer program for tenants' rents, etc.
Area Temps, Lakewood, Ohio
April 2009 to June 2009
General Office Clerk/Receptionist/Administrative Assistant Supervisor:
April Derenburger
Various office assignments as a temporary employee
Shaker Square Area Development Corp. (SHAD - non-profit org.), Cleveland,
Ohio January 1989 to January 2009 Administrative
Assistant/Office Support Staff Supervisor: Jalene Pardon, Fiscal/Office
Manager (starting from Jan. 2006)
Receptionist for SHAD & Greater Shaker Square Dev. Corp. management office,
answering 4-line phone for a staff of 6
Monthly & quarterly billing for Accounts Receivables in Excel for
neighborhood security clients and community newspaper
advertisers
Managed daily The Rental Connection Program (a free rental information
service) for the Shaker Square area on Access computer
database, by mail and delivered Apartment Hunter's Guides to rental
consultants
Maintained SHAD membership renewals weekly and sent thank letters using MS
Word mail merge
Coordinated with Executive Director to schedule committee meetings and
occasionally arranged lunches for meetings
Scheduled office tenants using our conference room and cleaned conference
room after each meeting
Assisted staff with mass mailings for events and advertising packets
General office duties included filing & faxing documents, using postage
meter, kept inventory of office supplies to be ordered and responsible for
general maintenance of copy and fax machines.
Kelly Girls/Services, Cleveland, Ohio
December 1987
to January 1989 Word Processing Secretary
Various office short and long term assignments a temporary employee at
Republic Steel, National City Bank, General Electric, and
Ameritech
Education and Training
Dyke College, Cleveland, Ohio
Course Study: Word Processing computer
courses
Cuyahoga Community College, Cleveland, Ohio
Major: Office Administration
Continuing Education - Completed courses in Access 2003 & Excel 2003,
Workplace Success Skills for Administrative Assistants (7 hour class), On-
Line (12 classes each) in Computer Skills for the Workplace, Administrative
Assistant Fundamentals I & II offered by Cuyahoga Community Corporate
College and Exceptional Assistant offered by Park University (7 hour
class). Completed computer class in PowerPoint. Other skills: Scanning,
10-key adding machine
Currently enrolled in Job training program as an Office Assistant learning
data entry & payroll provided by NCBA, Cleveland, OH